Supervisor

About the role

Roles & Responsibilitiesshifts. Formulating purchasing protocols, managing vendor performance, controlling cost of goods, and ensuring optimal stock rotation and utilisation. Responsible for ensuring good customer service standards and quality. Provide a high level of customer satisfaction in the restaurant and maintain effective communication with the customer at all times. Manage and handle customers feedback and complaints in an appropriate and timely manner, aligned with company's standards. Establishing and enforcing comprehensive SOPs covering food safety, operational efficiency, service delivery, and compliance with regulatory requirements. Overseeing day-to-day restaurant operations, ensuring seamless integration between culinary functions and front-of-house teams to maintain service excellence. Contributing to strategic brand growth by analysing market trends, elevating customer experience, and developing long-term menu and operational plans to support future outlet expansion. Have to work during public holiday and weekend

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at 51 EMPLOYMENT AGENCY PTE. LTD.? Share your experience