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IT and Operations Coordinator - Russian Speaking

External
Cleaning Express Services Ltd logoCleaning Express · Woolwich
£30K–£36K/yrFull-timeOn-site1mo ago30+ days old, may be filled
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Responsibilities

  • IT Support - First point of contact for office tech issues, PC maintenance, setting up new starters, and managing our external IT support provider.
  • Software Development - Getting involved in live software projects: brainstorming ideas, discussing implementation with Developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild.
  • AI and Automation - Spotting tasks that could be automated, building and testing AI tools that connect our internal systems, and training the team on how to use AI effectively.
  • Data and Reporting - Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics.
  • Subscriptions and Licences - Keeping a register of all our software, flagging anything unused.
  • Cleaning Innovation - Researching new cleaning equipment and products, running trials with our teams.
  • Office Admin - Ordering supplies, maintaining the coffee machines, organising Friday lunch.

Requirements

  • Fluent English and Russian (written and spoken). You'll use both daily.
  • Genuine enthusiasm for technology, AI and automation.
  • Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware).
  • Confident user of AI tools such as Claude, Perplexity or ChatGPT.
  • Self-motivated, curious, and a fast learner.
  • Familiarity with Power BI or Looker Studio is a plus, not a must.

Benefits

£30,000 to £36,000 depending on experience and aptitude.28 days holiday.Stakeholder pension, private health insurance and health cash plan.A genuine path to grow into a senior technology role as the company scales.A friendly, multilingual office team with free fruit, drinks and regular team events.Full training provided. We want someone who can grow with us.The BasicsHours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week)Location: Office based - Woolwich Arsenal, SE18 6PFStart date: June 2026 (to be confirmed)Probation: 6 monthsNote: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered.About Cleaning ExpressAward-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top three cleaning companies in London by ThreeBestRated.Similar Roles: IT Support Co-ordinator; IT Administrator; Technology Co-ordinator; IT and Office Co-ordinator; IT Operations Assistant; Systems Co-ordinator; IT Support Analyst; Office Technology Co-ordinator; Graduate IT Role; IT and AI Co-ordinator

Additional Information

We're looking for a tech-savvy person to join our office team and help shape how a growing London company uses technology day-to-day. This is a hands-on role where you'll learn fast, get involved in everything from AI to software development, and grow with the company. Cleaning Express is one of London's most trusted cleaning companies. We've completed over 500,000 cleans, serve thousands of customers, and we're investing in the technology behind the operation. Your attitude, curiosity and communication skills matter far more than years of experience.

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