Patient Service Associate (Gov/Office Hours)

Responsibilities

• Reception of appointment and walk-in patients.
• Verify patient details (NRIC & Name) for electronic registration (EPIC, LIS, RIS, POS, BSS).
• Schedule and book appointments , including mammogram registrations via the BSS portal .
• Provide instructions to patients and escort them to rooms as needed.
• Handle customer inquiries with prompt, courteous service.
• Cashier duties , including payment collection , Medisave transactions , and end-of-day reconciliation .
• Apply promotions and discounts in EASIPOS.
• Administrative support , including dispatching reports and maintaining courier records.
• Ensure quality KPIs are met and assist in handling patient relations .

Requirements

• GCE "A"/"O"/"N" levels or NITEC qualification.
• Service-oriented , proactive , and team player .
• Strong multitasking skills in a fast-paced environment.
• Excellent communication and interpersonal skills .
• Focus on service excellence and process improvement .
• 📩 Apply now and help make a difference in healthcare delivery!
• (Only shortlisted candidates will be notified)
• EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285
• Lee Pui Shan I Reg. No: R25157211
• Email CV to : jessicalee@envirodynamics.com.sg
• By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application

Additional Information

Patient Service Associate Location : Western Region Working Hours : 42 hours / 5.5-day work week

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