Senior Immigration Program Manager
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About the role
At DoorDash, our people are at the heart of everything we do. With operations spanning 40+ countries, ensuring smooth and compliant immigration is critical to our growth. The Global Immigration pillar within our Global Mobility & Immigration (GMI) team manages immigration strategy and operations worldwide, partnering with employees, vendors, and cross-functional teams to deliver scalable, compliant solutions that enable global workforce agility. We're hiring a Senior Immigration Program Manager to join the Global Immigration pillar. In this role, you'll focus on managing our high-volume US immigration program, working closely with employees, managers, and vendors to ensure timely and compliant processes. You'll also contribute to improving how we track, report, and scale immigration support across the business. You'll own and drive the execution of our US immigration program, with opportunities to expand into the wider Americas region over time. You will report into the Global Immigration Manager on our Global Mobility & Immigration team in the People Operations. You're excited about this opportunity because you will... You'll take full ownership of our US immigration program - managing day-to-day immigration cases (work visas, green cards, compliance tracking) in close partnership with employees, managers, recruiters, and vendors to ensure timely, compliant, and employee-friendly processes. Act as a subject matter expert for complex immigration scenarios and serve as the internal point of contact, providing clear guidance on immigration processes, policies, and timelines Support process improvements, data accuracy, and reporting across our immigration portfolio Contribute to scalable practices as our team grows, proactively identifying program gaps and opportunities for improvement Be part of a supportive and fast-paced global People team that values collaboration and innovative problem-solving Partner with cross-functional teams (Legal, Talent Acquisition) and our larger GMI team to ensure alignment and compliance We're excited about you because... You have at least 4-6 years of experience in US immigration (e.g., at a law firm, vendor, or in-house program) within a high-volume environment. You've supported or managed high-volume immigration programs and thrive on taking ownership of day-to-day execution with accuracy and reliability. You have deep expertise in common US nonimmigrant visa categories (H-1B, L-1, TN, E-3, O-1), as well as experience managing large PERM and immigrant visa programs. You stay up to date with the latest changes in the US immigration landscape to identify potential areas of risk and plan mitigation strategies. You're able to manage multiple cases at once with accuracy and care, and you communicate clearly and collaboratively with employees and partners You thrive in a fast-paced, changing environment and are eager to grow your scope over time. You have experience with case management systems or centralized vendor platforms to manage immigration cases efficiently. You're a collaborative team player who enjoys working cross-functionally and continuously improving how immigration programs operate. You're curious and open to thoughtfully using AI tools to enhance efficiency, insights, and impact in your work. We expect to fill this position by 6/20/2026.
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