Case Manager 1 - Long Term Services and Support

About the role

Please note: This recruitment will remain open until the close date listed or until 150 applications are received - whichever event occurs first. If you have a passion and drive to serve others we invite you to apply! Aging, Disability and Veterans Services is currently seeking dedicated and compassionate individuals to provide services as a Case Manager 1. As a Case Manager 1 (CM1) you will be responsible for providing eligibility determination services to applicants for cash, food, and medical benefits administered by the State of Oregon. You will conduct interviews in order to gather pertinent information, access multiple computer applications, and determine eligibility according to Oregon Administrative Rules and procedures in order to issue benefits in a timely manner. The eligible list established from this recruitment may be used to fill current and future full-time, part-time, regular, temporary, limited duration, and on-call positions at any of our locations: East Branch located at 600 NE 8th St, Gresham, OR 97030 Mid Branch located at 11982 NE Glisan St, Portland, OR 97220 N/NE Branch located at Walnut Park Complex, 5325 NE MLK Jr Blvd, Portland, OR 97211 Southeast Branch located at 4610 SE Belmont St, Portland, OR 97215 West Branch located at 209 SW 4th Ave, 1st floor Portland, OR 97204 To Qualify Multnomah County is committed to the diversity of our workforce and our strength lies in the perspectives our employees bring to their work. We encourage applications from members of historically underrepresented racial/ethnic groups, women and individuals with disabilities, veterans and LGBTQIA+ community members. Multnomah County promotes inclusion, equity and fairness where everyone is treated with respect and dignity. We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: Education/ Training: Associate's degree Experience: Two (2) years of paraprofessional level experience providing assistance and services to human services/social service clients, including older adults and persons with physical, developmental and/or multiple disabilities Must pass a criminal background check Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Respect and appreciation for ethnic and cultural diversity Knowledge of cultures, customs and social experiences of communities experiencing marginalization and barriers to opportunity Ability to multitask, prioritize, and stay current on clerical tasks Strong interpersonal, communication, and organizational skills Ability to make decisions based on specific rules and regulations Ability to complete work using standard software tools Ability to provide excellent customer service to both internal and external customer Patience and compassion when dealing with challenging and sometimes emotional situations Ability to be flexible and transition between tasks We acknowledge that experience and transferable skills can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Screening and Evaluation The Application Packet: -- You must submit ALL requested items below. Failure to do so will be deemed an incomplete application. Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. - Your completed application must include the following: Submit an online application AND ; Attach a resume demonstrating you meet the minimum qualifications AND; Attach a Cover Letter including the following information: Your experience understanding, interpreting and applying local, and federal statutes and regulations. Your exper

Benefits

Additional Information

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $28.64 - $34.85 Hourly Department: Department of County Human Services (DCHS) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): June 25, 2026

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