Sales Regional Manager

About the role

As Regional Manager, you'll own the full sales operation across an assigned region - a multi-layered structure of Deputy Regional Managers, field teams, and over 35,000 agents operating across seven markets. This is a decision-making role with genuine authority: over resource allocation, territory planning, performance management, and market expansion strategy. You'll report to the Head of Sales and operate with the kind of proximity to business strategy that makes this different from managing a region at a more traditional organisation. The targets you're accountable to are stretching. The impact when you hit them is tangible.

Responsibilities

• Regional sales performance - tracking KPIs, diagnosing gaps, and executing corrective plans before performance drift becomes a trend.
• Team capability - coaching and developing Deputy Regional Managers and field teams, with a culture of accountability that runs through every level of the structure.
• Operational discipline - ensuring field teams are trained, compliant with M-KOPA onboarding standards, and consistently executing at the required quality level.

Requirements

• Proven track record in field sales management or commercial operations within financial services, FMCG, telecommunications, fintech, or consumer electronics - with demonstrable experience leading large, distributed field sales teams.
• Strong analytical capability: the ability to read sales data, diagnose underperformance, and turn insight into executable plans.
• A coaching-first leadership approach - a clear and practised methodology for building teams, not just managing headcount.
• Why M-KOPA?
• At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
• Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com .
• Important Notice
• M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
• M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
• Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
• If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

Additional Information

We are looking for a Regional Manager to join our Sales group, as we scale up and drive digital and financial inclusion across our markets. You've optimised sales operations. Now build the ones that give people financial access for the first time. M-KOPA is a pan-African consumer fintech with more than 7 million customers, $2 billion in credit unlocked, and 86% of customers reporting a meaningful improvement in their quality of life. Fifty-five percent of those customers are accessing a financial product for the very first time. That reach is built from the ground up - through field sales operations led by people who take execution seriously. We're growing towards 10 million customers, and we're building the regional leadership layer that will carry us there.

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