Export Operations Coordinator, Seafreight

About the role

We are urgently hiring Sea Freight Export Operations Executives for our client's export operations team based in Changi South. You will manage end-to-end sea freight export operations - from shipment registration and HBL creation to permit declarations, stakeholder coordination and invoicing - all within a structured global freight forwarding environment.

Responsibilities

• Register shipments accurately and on time into CargoWise (CW1) ; update all internal and external systems with shipment data
• Create, verify and finalise Ocean Freight documents including House Bill of Lading (HBL) and Cartage Advice
• Perform export permit declarations via Tradenet ; handle FTA forms, COO applications and related customs documentation
• Ensure dangerous goods / hazardous cargo documentation is in place and obtain DG approvals from carriers where required
• Coordinate customer booking requests; liaise with shipping lines, co-loaders, overseas offices, freight forwarders and subcontractors
• Communicate cargo-related incidents (short shipments, damages, misrouting, missed vessels) and follow irregularity handling procedures
• Verify vendor and intercompany invoices; raise disputes for incorrect billing and ensure shipment costs are updated correctly in CW1
• Ensure timely invoicing per company KPI; handle invoice disputes and queries
• Maintain monthly customer reports; upload and sort documents into eDoc
• Adhere to customer-specific SOPs and DSV's global governance and compliance policies

Requirements

• Minimum 1 year of sea freight export operations experience in a freight forwarding environment
• Hands-on experience with HBL creation/verification, Bill of Lading, Cartage Advice
• Active Tradenet export permit declarations - OE permits, FTA, COO
• Strong attention to detail and ability to handle multiple shipments simultaneously
• Proficient in Microsoft Office (intermediate to advanced)
• Good to Have:
• Experience with CargoWise / CW1 - actively used in current or previous role
• Knowledge of dangerous goods documentation and carrier DG approval process
• Experience with both import and export operations
• Familiarity with eDoc, pre-alert documentation and overseas agent coordination
• Working Hours: 8:30AM - 5:30PM (Mon - Fri)
• Location: Changi South
• About the Employer
• Our client is a global top-3 logistics and freight forwarding company with a strong presence in Singapore and internationally. They offer a structured work environment, clear processes and good career development opportunities for the right candidate.
• Apply Now
• Interested applicants, please submit your updated resume including:
• Current / Last Drawn Salary
• Expected Salary
• Availability / Notice Period
• We regret that only shortlisted candidates will be notified.
• Liz Ooi Li Chen
• EA Personnel No.: R1104561
• Recruit Express Services Pte Ltd
• EA Licence No.: 13C6614

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