Senior Retail & Operations Manager

About the role

We're gearing up for the Japan launch of Nex Playground and looking for an experienced, commercially driven Senior Retail & Operations Manager to own our retail relationships, in-store presence, and local supply operations across Japan's most important consumer electronics and e-commerce channels. Nex Playground is a first-of-its-kind interactive gaming platform, and getting it in front of Japanese consumers - on the right shelves, in the right stores, with the right stock levels - is critical to our success. You will be the face of Nex Playground to Japan's top retail buyers, negotiating directly with key accounts and securing the shelf space and e-commerce visibility that drives sell-through. At the same time, you will serve as Japan's local execution arm for supply chain operations, working under the direction of the US Supply Chain team to ensure inventory flows smoothly from warehouse to shelf. Reporting to the Japan General Manager, you will work closely with the Japan marketing team, and collaborate with the US Retail Strategy, Supply Chain, and Finance teams to ensure Japan retail execution is commercially sound and operationally tight. A Note on Role Scope & Growth We recognize that this role covers a broad range of responsibilities. This is intentional for the launch planning phase - and we've designed it with that context in mind. In the near term, while you are ramping up and the Japan market is in its pre-launch phase, the US team will actively support certain areas - including sales forecasting and retail display execution - so that you can focus on building the most critical foundations: buyer relationships, account strategy, and launch readiness. As Nex Playground moves toward and into active sales in Japan, we plan to expand the Japan retail team, splitting this role into two dedicated positions - one focused on retail account management and one on operations and e-commerce. This means the person who joins now will have a direct opportunity to shape how the team grows and potentially step into a more senior or specialized leadership role as the business scales. Your core focus is building and managing Nex Playground's retail presence across Japan's consumer electronics retailers and Amazon Japan, while serving as the local execution lead for supply chain operations. That includes: Owning the direct buyer relationship with Yodobashi Camera as our primary retail launch partner, while building the foundation to expand into additional consumer electronics and mass retail channels (e.g., AEON) over time. Managing and growing the Nex Playground Amazon Japan account, including product listings, A+ content, promotional placements, and advertising. Negotiating shelf space, promotional placements, co-op marketing budgets, and trade terms directly with retail buyers. Serving as Japan's local execution lead for supply operations - monitoring inventory levels, coordinating replenishment, and managing logistics issues on the ground, under the direction of the US Supply Chain team. Driving sell-through performance through data-driven account management, forecasting, and inventory planning. Serving as the Japan-side counterpart to the US Retail Strategy and Supply Chain teams, feeding local market intelligence and operational updates into global planning.

Responsibilities

• Retail Buyer Negotiation & Account Management
• Own and manage the direct buyer relationship with Yodobashi Camera as Nex Playground's primary

Benefits

Additional Information

Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company's award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company's Most Innovative Companies, TIME's Best Inventions, and Parents' Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc. If you receive a suspicious email or message, please do not respond and report it immediately to us.

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