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Patient Service Associate (2 Shift/ Islandwide)(ID: 673687)

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PERSOL SINGAPORE PTE. LTD. logoPersol Singapore · Singapore
S$24K–S$34K/yrContractUnknownToday
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Requirements

  • Minimum GCE 'N' Level qualification with relevant working experience.
  • Proficient in Microsoft Office applications and basic IT tools.
  • Strong team player with good collaborative skills.
  • Able to multitask and manage competing priorities effectively.
  • Possess a service-oriented mindset with a customer-focused approach.
  • Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.
  • EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

Additional Information

Patient Service Associate (2 Shift/ Islandwide)(ID: 673687) Offers competitive benefits package such as medical benefits, specialist outpatient benefits, dental coverage and etc. Walking distance from MRT Dynamic Working Environment As a Patient Service Associate, you will be responsible for the following duties: Handle and escalate patient feedback to the appropriate supervisor promptly. Perform accurate patient registration and screening, ensuring confidentiality and data integrity. Ensure timely billing and same-day collection of payments. Maintain clinic readiness, including cleanliness and proper functioning of self-service kiosks and waiting areas. Ensure the clinic is fully prepared to receive the first patient 15 minutes before scheduled start. Support appointment coordination for both new and follow-up visits. Assist clinicians and therapists to facilitate smooth and efficient consultations. Monitor patient wait times and keep them informed proactively.


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