Senior Product Designer - Engagement & Loyalty

Responsibilities

• Lead the end-to-end design of engagement and loyalty experiences, from discovery through delivery and iteration.
• Translate research, data, and stakeholder input into clear, actionable design decisions that drive user progression and retention.
• Collaborate with Product and Engineering to define success metrics and evaluate post-launch impact.
• Identify opportunities to improve engagement, incentives, and loyalty beyond scoped projects.
• Deliver high-quality interface designs aligned with product strategy, business goals, and user needs.
• Communicate design rationale, trade-offs, and impact confidently to cross-functional stakeholders.
• Experiment thoughtfully to improve user progression, retention, and incentive-driven experiences.
• Contribute to evolving design standards, guidelines, and best practices across the product.

Requirements

• 5+ years of product design experience, with proven end-to-end ownership of complex design projects.
• Strong portfolio demonstrating your ability to turn discovery into delivered, high-quality designs.
• Experience designing for multi-surface products, including mobile and web.
• Comfortable using data and analytics to inform outcome-driven design decisions.
• Excellent communication skills, able to articulate design rationale and trade-offs to stakeholders.
• Analytical and strategic mindset, able to link design work to business and product outcomes.
• Experience or interest in behaviour-driven products such as loyalty programs, incentives, or partner platforms is a plus.
• Self-starter attitude able to thrive in a fast-paced environment and balance multiple priorities effectively.
• Bonus points if you also have:
• Sports & Gambling knowledge advantageous
• Cryptocurrency knowledge would be advantageous
• Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira & Intercom
• Some of the perks of working for us:
• Office Perks & Environment
• In-house baristas serving free coffee, tea, fresh juices, and smoothies
• Daily catered breakfast and regular company-wide events
• Snack walls and drink fridges on every floor
• Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator
• Wellbeing & Personal Development
• Access to our Employee Assistance Program for you and your loved ones
• 20,000+ courses available via LinkedIn Learning
• One paid volunteer day per year
• Weekly Wednesday massages by professional masseuses
• Team Connection & Rewards
• Team budgets for lunches and activities to celebrate achievements
• Social sports teams and participation in Corporate Game

Benefits

Additional Information

Are you a Senior Product Designer who thrives on solving complex problems and designing experiences that drive engagement and loyalty? Easygo has an exciting opportunity for you. What's in it for you? In this role, you'll work on meaningful product problems that directly impact user engagement, loyalty, and long-term value. You'll have ownership over complex initiatives, the opportunity to influence strategy as well as execution, and the space to design thoughtfully using data, research, and experimentation. Your role with us: As a Senior Product Designer on our Engagement & Loyalty team, you'll lead the design of experiences that drive user progression, retention, and long-term loyalty. You'll take ownership of complex design initiatives from discovery through to delivery and iteration, shaping how users interact with loyalty programs, incentives, and engagement features. You'll work closely with Product, Engineering, and cross-functional partners to define success metrics, evaluate post-launch impact, and continuously improve experiences based on insights. You'll also contribute to design standards, ensuring quality, consistency, and clarity across our engagement and affiliate products. Who are we? At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies. Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 700+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone. Click play, on your career today!

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