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Technical Support Specialist

External
Allegis Global Solutions logoAllegis Global · Bangalore, India
Full-timeOn-site1w ago
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Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Key Responsibilities 1. Technical Support & Troubleshooting Serve as the first point of contact for all IT-related issues via phone, email, ticketing system, or chat. Diagnose, troubleshoot, and resolve hardware, software, network, and application issues. Guide end users through step-by-step solutions and provide clear, user-friend...


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