Technical Support Specialist
ExternalFull-timeOn-site1w ago
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Key Responsibilities 1. Technical Support & Troubleshooting Serve as the first point of contact for all IT-related issues via phone, email, ticketing system, or chat. Diagnose, troubleshoot, and resolve hardware, software, network, and application issues. Guide end users through step-by-step solutions and provide clear, user-friend...
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Allegis Global Solutions? Share your experience