E-Commerce KAM

Responsibilities

• Own and manage the local Amazon Business P&L, ensuring the achievement of sales, profitability, and market share targets in line with global strategy.
• Develop and execute the annual Joint Business Plan, driving growth through assortment, pricing, promotions, retail media, and supply chain excellence.
• Implement global e-commerce strategies locally, translating global direction into optimized content, pricing, and promotional execution.
• Lead product launches, campaigns, and content optimization, maximizing traffic, conversion, and return on investment.
• Proactively manage availability and inventory, preventing stockouts and ensuring demand fulfilment to support customer satisfaction.
• Monitor and analyse key performance KPIs (sell-in, sell-out, market share, share of voice, retail media), taking corrective actions where needed.
• Deliver KPI-driven performance reports to local management and Global KAM.
• Build and maintain strong relationships with Amazon stakeholders at both local and international level.
• Act as the local Amazon expert, staying ahead of platform tools, policies, market trends, and competitive dynamics to continuously optimize account performance.

Requirements

• University degree in Business, Marketing, Digital Commerce, or related field
• 3/4 years of experience in Key Account Management, with at least 1-2 years specifically managing Amazon/ Amazon Business accounts.
• Strong understanding of Amazon operations.
• Solid grasp of digital marketing levers within Amazon
• Proven ability to work with e-commerce KPIs: CTR, conversion rate, ROAS, retail media metrics.
• Advanced Excel and data visualization skills (Power BI, Tableau, or similar) to interpret and present actionable insights.
• Comfortable working in a fast-paced, data-driven digital environment; agile mindset and proactive approach to problem-solving.
• Strong communication and stakeholder management skills, both internally and externally.
• Fluent in English, additional languages as Spanish and Italian will be consider a plus
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• Freudenberg Home and Cleaning Solutions Iberica S.L.U.

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