Benefits and Pension Administrator (Contract)

Benefits

Additional Information

Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team. Ready to be part of the action? The Benefits & Pension Administrator (1 year contract) is a critical member of the Total Rewards team, responsible for supporting the day-to-day administration, compliance, and communication of primarily U.S. and Canadian employee benefits and retirement programs. You will ensure a premium employee experience by facilitating end- to- end operations with a service-oriented mindset. This role reports to: Benefits Advisor This role is hybrid (2-3 days/week in the office) - based in Toronto, ON Benefits Management Enrollment Lifecycle: Facilitate the terminations, and Qualifying Life Event (QE) adjustments for medical, dental, vision, HSA/FSA, life, and disability plans, including COBRA administration Issue Resolution: Serve as the primary liaison with the vendors/ Shared Service to troubleshoot and resolve technical or employee coverage issues Vendor & Billing Liaison: Manage benefit billing cycles, including carrier payments and monthly reconciliations. Ensure brokers and vendors receive all required documentation for new hires and terminations Open Enrollment: Assist in the planning and execution of annual Open Enrollments, including system User Acceptance Testing (UAT), drafting communications, and supporting employee education sessions Retirement & 401(k) Administration Plan Oversight: Execute the day-to-day administration of U.S. 401(k) plans, including new hire setup, contribution changes, and termination processing within vendor systems Financial Processing: Synchronize payroll feeds with plan administrators; monitor contribution processing, loan repayments, and demographic data transmissions for accuracy Audit & Testing: Support annual U.S. non-discrimination testing; compile census data, Canadian regulatory filings and provide administrative support for year-end plan audits, for both the U.S. and Canada Compliance & Data Integrity Statutory Reporting: Provide administrative support for the preparation and filing of all mandatory reports and regulatory filings System Integrity: Support semi-annual Workday release testing and troubleshooting for absence platforms to ensure data accuracy Other duties and responsibilities as assigned Employee Experience & Leaves Level 1 Support: Serve as the first point of contact for employee inquiries regarding benefits, pensions and vacation via ServiceNow. Adhere to internal SLAs and re-direct complex escalations as needed. Onboarding: Assist with new-hire benefit orientations for employees. Maintain and update onboarding documentation on internal platforms (MyTMX and Workday) Leave Administration: Support leave processes by submitting and completing STD/LTD employer forms as directed Must Have(s): Education: Bachelor's degree in Human Resources, Business Administration, or a related field Experience: 1-2 years of progressive HR/ U.S. and Canadian benefits and pension administration experience, with a primary focus on U.S. regulations Jurisdictional Knowledge: Demonstrated experience supporting a diverse workforce across multiple U.S. jurisdictions and various Canadian provinces Systems Proficiency: Experience with HRIS platforms (e.g., Workday, ADP, Gusto, or similar) and specialized benefits administration modules Data Analytics: Intermediate proficiency in Excel or Google Sheets for data auditing and benefit accuracy. Strong attention to detail, organization, and problem-solving skills. Operational Effectiveness: Ability to manage multiple priorities in a high-volume, fast-paced environment Communication: Exceptional written and verbal skills; ability to translate complex regulatory concepts into clear, "people-first" language Salary Range: 52K/year - 60K/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience. The recruiting efforts for this role are intended to fill a vacant position. In the market for... Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 ye

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