Senior Delivery Lead

About the role

The Delivery Lead ensures Camunda PS implementation engagements are delivered predictably by turning customer outcomes into a realistic delivery plan and steering execution with technical credibility -not just status reporting. They drive scope decomposition, planning and forecasting, manage change and trade-offs and keep delivery on track across Camunda, customer and partner teams. They translate between engineering and business stakeholders to align expectations, run governance and secure timely decision s. They proactively surface and mitigate risks (e.g., environments, integrations, NFRs, readiness) and escalate early to protect timeline, budget, and quality.

Responsibilities

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan (scope, milestones, dependencies, budget) and driving execution against it
• Keep the implementation team (Camunda, customer, partners) aligned on goals, outcomes, ways of working and budget , ensuring shared accountability and focus
• Drive scope decomposition, estimation, and change control; make trade-offs explicit (scope/time/quality) and protect delivery commitments
• Own stakeholder communication: provide clear, evidence-based status, align expectations and drive timely decisions with customers, the Camunda Account team as well as with internal leadership
• Proactively identify and mitigate delivery risks and remove blockers with technical credibility
• Captures learnings from engagements to iterate on Camunda's Professional Service delivery excellence framework
• What you bring:
• 3+ years of experience in a (Technical) Delivery Lead / Project Management role in the Enterprise Software or SaaS industry
• Proven track record in leading (agile) customer-facing PS implementation engagements, aligning multi-party teams on cadence and Definition of Done and ensuring predictable increments/releases, delivered on time, on budget and to high quality while meeting customer objectives and value
• Advanced communication skills to explain complex concepts clearly and persuasively to diverse audiences, combined with empathy in customer interactions
• A strong aptitude for strategic thinking and innovative problem-solving
• Passion for solving customer challenges and driving customer success, with a strong understanding of how PS engagements in an ARR-driven enterprise software business improve retention and enable expansion
• Ability and/or willingness to use our product .

Requirements

• Familiarity with software engineering, process orchestration and automation is a strong plus
• This role is an existing vacancy
• #LI-AL1 #LI-Remote #USEAST
• What We Have to Offer:

Benefits

Additional Information

Camunda is the enterprise platform for agentic orchestration , enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production - safely and at scale. Trusted by over 700 organizations worldwide , including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform . We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound's Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies , We're growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.

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