Quality Leader

Responsibilities

• Quality Execution & Support
• Support the implementation of the Client quality standards, manuals, and inspection requirements
• Ensure products meet brand, safety, and regulatory requirements throughout development and bulk production
• Support quality improvement initiatives across suppliers and product categories
• QC Coordination & Team Support
• Coordinate day-to-day QC activities, including inline and final inspections
• Support and guide external QC inspectors or junior QC resources as required
• Ensure inspection results are accurate, timely, and aligned with the Client standards
• Inspections
• Conduct product inspections on a part-time basis, particularly for high-risk or priority styles
• Verify workmanship, measurements, materials, and packaging against specifications
• Follow up on inspection failures and corrective actions
• Supplier Engagement & Troubleshooting
• Work directly with suppliers to communicate quality expectations and requirements
• Support troubleshooting of quality issues and assist with root-cause analysis
• Follow up on corrective and preventive actions (CAP) to ensure effective resolution
• Supplier Risk & Performance Tracking
• Support the maintenance of supplier quality risk scoring and performance tracking
• Assist in identifying repeat issues or high-risk suppliers
• Escalate quality risks and concerns to the Technical Manager in a timely manner
• Audits & Factory Support
• Support factory quality audits and follow-up actions
• Assist in evaluating factory capability, processes, and quality systems
• Track audit findings and ensure closure of corrective actions
• Data Analytics & Reporting
• Maintain quality data including inspection results, defect rates, and supplier performance
• Analyze data to identify trends and recurring issues
• Prepare basic quality reports and dashboards for internal review
• Cross-Functional Collaboration
• Work closely with Sourcing, Product Development, and Production teams
• Support seasonal timelines and bulk readiness
• Communicate quality risks and updates clearly to internal stakeholders
• Experience & Skills
• 3-5 years' experience in quality control or quality assurance within apparel, footwear, or home products
• Practical experience with factory inspections and supplier interaction
• Basic understanding of manufacturing processes and quality standards
• Ability to interpret tech packs, specifications, and inspection criteria
• Strong attention to detail and problem-solving skills
• Comfortable working with data, reports, and spreadsheets
• Good communication skills in English and Mandarin

Requirements

• Diploma or degree in Textiles, Fashion, Engineering, or a related discipline preferred
• Formal quality training or certification is a plus but not required
• Personal Attributes
• Hands-on, proactive, and eager to learn
• Confident communicating with suppliers
• Organized and able to manage multiple tasks
• Collaborative team player with a quality-focused mindset

Additional Information

The Quality Leader supports the execution of defined quality standards across the Asia supply base. Based in Hong Kong, this role focuses on hands-on quality control, supplier engagement, inspections, and data analysis. It serves as a key link between suppliers, QC partners, and internal stakeholders, ensuring product quality, compliance, and continuous improvement.

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Company Intel

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