Inside Channel Account Manager (MSP)

About the role

TBA Job description FUNCTIONAL RESPONSIBILITIES AND DUTIES - Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements. - Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required. - Primarily deal with volume partners - Perform profiling of partners on daily bases with aim to identify partners with potential and pass them to CAMs. - Create the pipeline with your accounts with focus on exisitng business and upsell. - Be able to accurately forecast revenue on a weekly and monthly basis. - Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims. - Keep reseller and customer company information and all activities up-to-date in CRM system . - Assist resellers in operation tasks to process Deal registration and Orders - Achieve monthly and annual revenue and KPIs targets. - Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

Requirements

• Education:
• Degree or equivalent is desirable, preferably in IT or cyber related subject
• GCSE (or equivalent) in Maths & English( high school)
• Years of work experience: 4
• Knowledge:
• Basic Knowledge of Microsoft Excel and Word
• Knowledge of Outlook
• Language:
• English - B2
• Communication:
• N/A
• Managerial skills:
• Personal characteristics:
• Ability to multi-task whilst under pressure

Benefits

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