Site Coordinator

Requirements

• Minimum 2-3 years of relevant working experience.
• English and Chinese language proficiency preferred to communicate with English and Chinese speaking customers and workers.
• Experience in plumbing, filtration systems, dosing systems, and swimming pool maintenance.
• Basic understanding of pumps, filters, piping systems, and water treatment operations.
• Able to coordinate workers and manage multiple sites.
• Good communication, customer service, and coordination skills.
• Able to work independently and under pressure.
• Able to work independently and manage multiple sites.
• Able to travel and attend different sites across Singapore.
• Able to handle customer enquiries and recommend suitable solutions.
• Familiar with mobile reporting systems, WhatsApp, and Microsoft Excel.
• Possess Singapore Class 3 driving license is preferred.

Additional Information

Coordinate and supervise daily site activities and workers. Arrange and monitor work schedules for maintenance and repair works and follow up on outstanding site issues Monitor plumbing, filtration, pump, and dosing system works on site. Assist in troubleshooting pump, filtration, and piping system problems. Ensure all works are completed according to company standards and client requirements. Liaise with clients, management offices (MA), contractors, and suppliers regarding site matters. Provide good customer service and maintain strong client relationships. Identify site issues and recommend repair, replacement, or upgrading solutions to customers. Support sales activities by following up with customers for maintenance contracts and repair opportunities. Monitor stock, tools, equipment, and materials required on site. Inspect site conditions and report any defects, damages, or safety issues. Attend site inspections, meetings, and handovers when required. Report site issues, customer complaints, accidents, or delays to management promptly. Coordinate emergency or urgent repair works when necessary. Follow up on customer complaints and arrange rectification works. Ensure customer sign-off and proper documentation after work completion.

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