Senior Director, Operations

About the role

Machine Solutions is the premier provider of advanced equipment and services for the medical device, biopharmaceutical, and blood- and plasma-collection industries. We support our customers' needs and growth by delivering quality and value through a wide breadth of products. Machine Solutions provides proprietary mechanical solutions to a variety of complex process, testing and device design challenges. Our equipment has become the industry standard for stent crimping, balloon catheter pleating and folding, catheter braiding and medical device manufacturing applications. As a pioneer in radio frequency technology, the company has continued to develop advancing technology for thermal forming, molding and welding plastic for medical manufacturing, biopharmaceutical, and blood- and plasma-processing applications. Our experienced team of engineers has been instrumental in automating manual processes that enable our customers to increase production volumes and profit margins, and we believe in providing a superior customer experience by designating resources to a dedicated aftermarket team that is always ready to provide technical service and process support. Machine Solutions is privately owned by BW Forsyth Partners, a Barry-Wehmiller company. BW Forsyth Partners is the investment arm of multibillion-dollar global manufacturing and engineering consulting firm Barry-Wehmiller. Established in 2009, BW Forsyth Partners blends Barry-Wehmiller's unparalleled legacy of value creation and people-centric culture development with keen investing experience to help companies realize their true potential. With a focus limited to areas known well, BW Forsyth Partners seeks to partner with leadership teams to acquire small- to middle-market companies in the capital and component equipment, and professional services sectors. In each of our operating companies, BW Forsyth Partners deploys operational improvements and strategy development without compromising the autonomy, strategic vision and entrepreneurial spirit of their leadership teams. Job Description: Position Title: Chief Operating Officer (COO) GENERAL PURPOSE OF ROLE: The Chief Operating Officer (COO) is responsible for the overall leadership, strategy, and execution of the organization's global operating functions including production, shipping/receiving, procurement, quality, and supply chain. This role drives enterprise-wide process improvement, and cross-facility/department optimization across MSI's manufacturing footprint. The COO must be a strategic thinker and enterprise leader, a master implementer, and a dynamic communicator capable of aligning diverse teams and translating strategy into results. This leader will drive initiatives through site and functional leaders via effective planning, staffing, training, budgeting, and prioritization while ensuring seamless integration across all locations. The COO provides operational leadership with a strong focus on Lean transformation, service delivery, quality, cost, and safety. This role requires a balance of strategic and tactical execution, leveraging deep operational expertise, strong cross functional collaboration and a people-centric leadership approach to drive sustainable results and organizational growth.

Responsibilities

• Promote and strengthen MSI's people-centric culture, ensuring alignment with company values and leadership expectations across all sites.
• Develop, standardize, and implement best-in-class operational excellence programs across all locations, with a strong focus on KPI performance, accountability, and continuous improvement.
• Lead and execute enterprise-wide strategic initiatives including but not limited to: manufacturing footprint optimization, acquisition integration, operational standardization, warranty reduction, inventory management, cost reduction, supply chain optimization, margin expansion, and lead time/on-time delivery improvements.
• Drive alignment and level-loading of capacity across global locations to maximize efficiency, utilization, and customer responsiveness.
• Ensure effective ERP utilization and digital enablement to support scalable and data-driven operations.
• Establish and maintain standards for product quality, equipment performance, and operational execution, ensuring cost-effective technologies and processes are leveraged to maximize output and reliability.
• Oversee capital planning and asset management, including recommendations and justification for new equipment, facility improvements, and technology investments.
• Monitor, analyze, and report on operational costs and performance, identifying risks and opportunities and implementing corrective actions as needed.
• Own and manage operational budgets across functions, ensuring effective cost control while supporting strategic growth objectives.
• Lead, develop, and coach site leaders and functional leaders, fostering accountability, capability development, and succession planning acro

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