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Retail Associate (Top of the Rock - Rockefeller Center)

External
spsnorthamerica logoSpsnorthamerica · New York, NY
Full-timeOn-site5d ago
Leadership
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Responsibilities

  • Assist guests with merchandise selection and complete transactions accurately
  • Support sales goals and KPIs by engaging guests and taking ownership of your performance
  • Maintain attractive signage, displays, and seasonal merchandising
  • Restock and organize inventory, ensuring a clean, professional sales floor
  • Operate POS systems and troubleshoot minor issues
  • Support inventory control and loss prevention initiatives
  • Assist with special projects and additional duties as needed
  • Work independently and collaboratively to deliver a top-tier guest experience
  • What You Bring
  • Friendly, approachable, and customer-service driven
  • Strong attention to detail and organizational skills
  • Ability to multitask in a fast-paced environment
  • Effective communication and teamwork skills
  • Prior retail or merchandising experience preferred

Requirements

  • High School Diploma or equivalent
  • 1-2 years of retail or customer-facing experience preferred
  • Flexible availability, including weekends and holidays
  • Basic computer proficiency or ability to quickly learn POS systems
  • Professional appearance and adherence to company standards
  • Why This Role Matters
  • You are more than a Retail Associate - you are the face of Top of the Rock. Every interaction, every smile, and every thoughtful service moment contributes to creating lasting memories for visitors from around the world.

Benefits

The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.Use of Artificial Intelligence (AI):No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.Vacancy Status:This posting is for an existing vacancy.Pay Range$18 - $18 USDCareer Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!We Recognize Talent: We offer a variety of recognition programs for all levels of employees!Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.About SPSAt SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military stHealth insuranceDental insuranceVision insurance401(k)Flexible scheduleEquity / stock options

Additional Information

#parttime #temporary Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule : Monday-Sunday| 7:00 AM - 3:00 PM / 3:00 PM - 12:00 AM (Day and Mid shift) Create Unforgettable Guest Experiences Top of the Rock isn't just an observation deck; it's one of New York City's most iconic attractions. We're seeking enthusiastic, guest-focused Retail Associates to bring our world-class experience to life. As the face of Top of the Rock, you'll help create memorable moments for visitors by providing exceptional service, anticipating needs, and delivering a seamless retail experience.

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