After Sales Spare Parts & Components Specialist - Location Saudi Arabia

Responsibilities

• After Sales & Order Management
• Handle customer inquiries related to spare parts and components
• Prepare and follow up on quotations and long-term agreements
• Coordinate order processing with internal teams and external suppliers
• Issue order confirmations to customers
• Maintain and update internal databases and documentation
• Follow up on outstanding payments with customers
• Logistics & Documentation
• Prepare shipping documents in line with customer and regulatory requirements (EXW shipments)
• Monitor shipments and follow up on airway bills and FCRs
• Track and follow up on open deliveries
• Manage rejected materials and prepare OS&D reports
• Maintain quality-related documentation and register materials in customer systems (e.g. SAP codes)
• Customer Service & Coordination
• Follow up on quotations with customers and suppliers
• Build and maintain strong relationships with customers, internal stakeholders, and third parties
• Support vendor registration and pre-qualification processes
• Requirements and Expected Profile
• Experience in after sales, order management, or customer service
• Strong communication and organizational skills
• Good knowledge of Excel and SAP Ariba is a plus
• Reliable, structured, and service-oriented
• Experience in spare parts or industrial environments (preferred)
• Knowledge of logistics and international shipping processes (advantageous)
• Why This Position Is Attractive
• Competitive salary and benefits package
• International working environment within a large German corporate group
• Long-term career development opportunities
• A dynamic position combining customer interaction, coordination, and operational tasks
• Interested?
• Shape the future of our global business together. We look forward to receiving meaningful application documents that reflect ideas, potential contribution and the individual path to Al Jubail.
• Zeppelin Systems Gulf Co. Ltd.

Additional Information

Grow with Zeppelin We are looking for a customer-focused After Sales Spare Parts & Components Specialist to support our service operations in Saudi Arabia. In this role, you will manage spare parts inquiries, coordinate orders, and ensure smooth logistics and customer communication.

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Company Intel

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