Associate Director, International Clients

Responsibilities

• Implementation and oversight of the below individual responsibilities:
• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
• Strategy
• Develop a strategic approach on Greater China market for relationship banking
• Business
• Focus on building robust frameworks that support both seamless operations and effective oversight.
• Processes
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
• People and Talent
• Interpersonal skillset and relationship building.
• Risk Management
• To identify, assess and mitigate potential risk while balancing clients' needs with the bank's policies and risk appetite.
• Governance
• To follow clear guidelines to ensure consistency compliance and the highest standard of professionalism across our operation.
• Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across
• Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Requires RNF to function role.
• Key stakeholders
• International clients, internal and external stakeholders.
• Other Responsibilities
• Embed Here for good and Group's brand and values in International Clients. Perform other responsibilities assigned under Group,
• Country, Business or Functional policies and procedures; Multiple functions (double hats);
• Our Ideal Candidate
• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• CMFAS Exams
• Experience in Managing Greater China Markets
• Good Understanding and command of Mandarin as the incumbent will be supporting Chinese market
• 5 years of relationship management experience in retail banking
• Role Specific Technical Competencies
• Agreed individual sales target
• Agreed service standards to customers
• Operation control and sales compliance
• Demonstrate good knowledge of financial industry
• Shows resilience in the face of pressure and obstacles
• Builds rapport with others and relates in a calm and engaging way
• Shows commercial acumen and has a good understanding of the business.
• Pursues self-development and progression obstacles
• Operation control and sales compliance
• Agreed individual sales target
• Experience in Managing Greater China Markets
• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• About Standard Chartered
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
• Together we:
• Do the right thing and are assertive, challenge one anoth

Additional Information

Job Summary Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

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