Higher Education Account Executive

About the role

At Canva, our Higher Education Account Executive team is dedicated to helping educational institutions of all kinds create stunning visual content that inspires and engages students. Our team consists of experienced sales consultants who have a passion for education and a deep understanding of the unique needs and challenges of higher education institutions. Our Account Executives collaborate closely with colleges and universities to understand how they teach, communicate, and connect. We offer solutions that help faculty share content more easily, help marketing teams reach future students, and help every department create visuals that support learning and growth. We are committed to building long-term relationships with our customers and providing exceptional customer service every step of the way to help you take higher education institutions to the next level. As a Higher Education Account Executive at Canva, you'll own the end-to-end university lifecycle across our LATAM territory, driving strategy, execution, and results for a portfolio of institutions. Partnering closely with Customer Success, you'll help universities successfully adopt and scale Canva, from onboarding through long-term engagement and growth. This is a highly relationship-driven role where you'll work closely with administrators, faculty, and students to deliver impactful, campus-wide implementations. You'll combine strategic sales thinking with a deep understanding of user behavior-identifying opportunities to expand adoption, improve retention, and drive meaningful educational outcomes. Over time, you'll build and execute data-informed growth strategies, exceed revenue targets, and position Canva as a trusted partner and thought leader in the education space.

Responsibilities

• As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
• At the moment, this role is focused on:
• Own the university lifecycle. You'll own strategy, planning, execution, and results within identified universities alongside a Higher Education (HED) Customer Success Manager to drive additional MAU growth.
• Focus on the Education community. You'll run a healthy and predictable business that delivers a jointly agreed customer transformation strategy focused on educational outcomes within universities.
• Understand the Canva user lifecycle. You'll establish close relationships with our passionate community of educators and learners to know first-hand what they need to become successful Canva users.
• Identify trends and usage patterns. You'll utilize data analysis to inform future product and marketing plans.
• Drive retention and engagement. You'll continuously test, learn, and iterate on our lifecycle strategy at our identified districts to build meaningful and impactful relationships.

Requirements

• Experience with the Higher Education Market. You understand university efficiency solutions and are able to communicate with Instructional Technology Specialists and professors on how Canva can improve student learning outcomes through design and collaboration.
• Fluency in Spanish and Portuguese is required. You can confidently engage, present, and build relationships with university stakeholders across the LATAM region.
• Sales Expertise. You are comfortable selling education software solutions combined with real-world teaching and instructional technology design in order to drive MAU growth across institutions.
• Excellent Collaboration skills. You enjoy working alongside your direct team as well as with cross-functional teams.
• Experience with Implementing new Technologies. You have a deep understanding of how institutions roll-out new student technology and the ways University-wide deployments operate.
• Effective Communication skills. You create clarity through your communication by making complex t

Benefits

Additional Information

Join the team redefining how the world experiences design. Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. This is a fully remote role based in New York with limited travel. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

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