Consulting Engineer

Responsibilities

• Lead end-to-end strategy, deployment, and optimization of sophisticated multi-domain solutions across SD-Access, SD-WAN, and Routing & Switching for strategic customers.
• Review and approve designs and deliverables, including guidance to customer hardware/software roadmaps, embedding Resilience and Security by Design.
• Integrate AI, automation, and AIOps into delivery practices; handle the team's knowledge repository, playbooks, and reusable IP.
• Act as the senior escalation point for the most sophisticated technical issues; build advanced customer simulations and lead resolution across vendors and partners.
• Mentor junior Consulting Engineers, build leadership presence through industry events (e.g., Cisco Live, IETF), and use competitive insights to differentiate Cisco solutions.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience with 9 years overall experience.
• Experience architecting, deploying, and optimizing enterprise-scale Cisco networks.
• Experience crafting and troubleshooting Enterprise solutions with deep expertise in Routing & Switching (BGP, OSPF, IS-IS, MPLS/Segment Routing, VXLAN/LISP, multicast, segmentation).
• Experience with software programmability, automation, orchestration, and AIOps (Python, Ansible, Terraform, CI/CD, NETCONF/YANG, REST APIs).
• An understanding of multi-vendor environments, including DC/Nexus technologies
• CCIE certification (Enterprise Infrastructure or equivalent).
• Active CCNP certification with DevNet (DevOps) specialization as a plus.
• Specialized domain expertise (e.g., Healthcare, BFSI, Public Sector, Service Provider).
• A track record of leading multi-million-dollar engagements and sophisticated transformation programs.
• Strong executive communication, mentorship, and thought-leadership skills; experience facilitating design workshops, leading technical conversations, and contributing to industry forums.
• Strategic approach with business and financially savvy to articulate solution value to executive technical buyers.
• Experience in technical documentation, including the creation of High-Level Designs (HLD), Low-Level Designs (LLD), and Root Cause Analysis (RCA) reports.
• Proven capability to build and maintain strong working relationships with project partners and collaborators.
• Ability to solve sophisticated network issues independently while leading fast paced situations.
• Fluency in Mandarin is preferred to manage and support our customers in the Greater China region.
• Why Cisco?
• We are Cisco, and our power starts with you.

Benefits

Additional Information

Meet the Team Cisco Customer Experience (CX) is a team of extraordinary technical experts whose #1 focus is to deliver a premier customer experience. We help our customers take on their toughest business challenges with network-centric solutions that accelerate adoption, expansion, and renewals. Our Consulting Engineering partners with some of the largest enterprises in the world to design, deploy, and optimize next-generation networks built on Cisco SD-Access, SD-WAN, and Routing & Switching by turning customer outcomes into measurable business value.

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