Chief of Staff

Responsibilities

• Lead the development and implementation of short- and long-term strategic programs for the organization in partnership with key stakeholders
• Deeply understand the prioritization and delivery roadmap, identifying dependencies to proactively manage impediments
• Influence matrixed stakeholder teams to move the organization forward in a well-integrated manner
• Drive organizational processes that enable scale and success
• Collaborate with Communications partners to amplify our organizational narrative and showcase the impact of strategic initiatives
• Evaluate the feasibility of new projects and develop comprehensive implementation plans
• Champion dissenting or unpopular ideas, even when engaging with senior leaders
• Synthesize complex topics quickly and navigate the organization with agility
• Drive organizational change and operational excellence
• Serve as a trusted advisor to stakeholders and leaders across the enterprise
• Exercise strong business judgment, influencing skills, and unwavering integrity
• Foster a culture of open exchange and collaboration
• Leverage expert facilitation, negotiation, and mediation skills
• Maintain meticulous organizational standards and consistent follow-through

Requirements

• Bachelor's Degree
• At least 6 years of experience in Project Management, Process Management, or Program Management
• At least 3 years of experience working with senior stakeholders across different business functions
• At least 3 years of experience writing communications and presentations for leadership and non-leadership audiences
• At least 3 years of experience leading technology delivery projects
• 6+ years of experience driving organizational change and operational excellence
• 5+ years of experience in strategy development
• 5+ years of experience in budgeting and labor strategy
• McLean, VA: $200,700 - $229,100 for Chief of Staff
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is expected to accept applications for a minimum of 5 business days.

Benefits

Additional Information

Chief of Staff The Chief of Staff is a critical position supporting senior leadership, enabling leaders to execute strategic work while ensuring operational precision. The Chief of Staff is responsible for developing, implementing, and sustaining four strategic areas: strategy, operational excellence, communications, and organizational capability. They are expected to partner with horizontal and local teams to ensure clarity and discipline, connecting day-to-day work to the larger goals of the organization. Candidates should have a passion for technology, an engaging executive presence, and exceptionally strong written and verbal communication skills. We are looking for experts in relationship-building who can manage multiple high-stakes projects simultaneously. Candidates should be driven by a desire to improve the daily lives and development of our associates while helping leaders advance strategy at scale.

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