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Forward Deployed Engineer

External
doppel logoDoppel ¡ NY
Full-timeRemote1mo ago
OAuthPythonRisk ManagementSAMLSSO
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Responsibilities

  • Enable success of enterprise clients onboarding on the Doppel platform
  • Coordinate development lifecycle of various third party integrations and SIEMs
  • Troubleshoot and resolve SSO and authentication-related issues (SAML, OAuth, etc).
  • Enable webhook and API onboarding for internal and external customers
  • Proactively identify and scale customer limits on the Doppel platform.
  • Manage the development of 4-5 parallel integration work streams with multiple stakeholders
  • Set and maintain deadlines with clear communications
  • Bridge communication gaps between engineering and other non technical functions
  • API/Webhook enablement for marketing, CSMs, sales engineers, and customers
  • Able to build applications on top of our webhook platform to level up Doppel use-cases
  • Own product adoption and usage metrics related to integrations.
  • Create and maintain dashboards to track customer API/webhook usage and system health.
  • Document and iterate on onboarding and integration best practices.

Requirements

  • A proficient technical background - to understand APIs, databases, and enterprise configuration management
  • Proven project management with multiple parties across time zones
  • Be extremely customer facing, and have a resilient, troubleshooting mindset
  • Strong communication and organizational skills.
  • Ability to work in a fast-paced environment.
  • Ability to query data and build dashboards.

Benefits

🚀 A mission-driven culture with low ego, high ownership, deep customer obsession, and exceptional talent density🍽️ Free lunch and dinner in the office🌴 Flexible PTO✈️ Quarterly team offsitesJoin DoppelHealth insurancePaid time offFlexible schedule

Additional Information

Why Join Doppel Doppel is building the future of social engineering defense. Our AI-native platform uses agentic AI to protect executives, employees, customers, and brands from phishing, impersonation, fraud, and other AI-powered threats across digital channels. We help some of the world's most recognized brands detect and dismantle attacker infrastructure while strengthening employee resilience through threat-informed training and simulation. By unifying Digital Risk Protection, Human Risk Management and Email Security, Doppel connects threats into a real-time intelligence graph to power faster disruption, smarter defense, and modern security awareness at scale. Backed by leading investors including Andreessen Horowitz and Bessemer Venture Partners, and trusted by leading enterprises, Doppel is a rapidly growing Series C startup building the future of social engineering defense. Our team combines deep cybersecurity expertise, operational rigor, and startup velocity to solve some of the internet's most urgent trust and safety challenges. What We're Building We're building the AI-native social engineering defense platform. This means we're designing scalable systems that monitor billions of domains, social media accounts, apps, dark web forums, etc., and leverage AI agents to identify and neutralize digital threats.

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