Neighbourhood Response Officer

About the role

Location: Hybrid - covering Hampshire, Surrey, West Sussex & Berkshire Salary: £37,607 - £43,780 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025 Due to expansion of the team, we have 3 brand new positions available for customer-focused Neighbourhood Response Officers to join us in the team covering Hampshire, Surrey and West Sussex and Berkshire regions. You'll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered. Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented. Working proactively to be a visible presence on our estates ensuring residents sustain successful tenancies by providing guidance, early intervention, and practical solutions to tenancy-related matters. To find our ore about the neighbourhood Response Officer role, please click on the video available on our website to view Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 6th July 2026 at midnight. This is a Hybrid role requiring you to be out visiting residents and working on our estates. These roles will be based at one of our three regional offices, Burns House, Hayward Heath. County Gate, Maidstone. Carlton House, Leatherhead. Whilst your time will predominantly be spent out visiting residents and estates regular travel to Offices is expected. Applicants must be able to travel across the region as required. Applicants must be able to travel across the region as required and therefore access to a vehicle is essential. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

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