QNX- Field Application Engineer (Industrial Automation/Robotics/Medical Devices)
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Worker Sub-Type: Regular Job Description: QNX provides the trusted foundation that software-defined and physical AI systems depend on to operate safely and predictably in the real world. For nearly half a century, QNX has powered safety-critical applications where failure is not an option. The business leads the way in delivering safe and secure operating systems, hypervisors, middleware, solutions, and development tools, along with the support and services delivered by trusted embedded software experts. Today, QNX technology underpins hundreds of millions of vehicles on the road and a wide range of mission-critical systems across industrial controls, robotics, medical devices, commercial transportation, rail, and aerospace and defense. Are you the person we're looking for? Our customers in industrial automation, robotics, and medical devices rely on QNX for safety , reliability , and deterministic performance. Working as a Field Application Engineer, you will be working directly with these customers as a technical account owner to drive revenue through the adoption of QNX software and services as part of the European Sales team. You'll be the key technical resource on the team, working in a pre and post-sales capacity and will be responsible for owning customer technical relationships, advising customers in design decisions and representing QNX at regional events, trade shows, and webinars. You are someone who thrives at the intersection of engineering and customer engagement . You enjoy solving complex technical challenges, but you also understand how technology decisions influence business outcomes. You can sit with a customer's engineering team one hour and help a sales account manager close a deal the next. You are curious, adaptable, and motivated by helping customers build world‑class products. In return for your talent and enthusiasm, we will provide you with an attractive compensation, commission & benefits package a flexible working model, an opportunity to work with state-of-the-art technology, and the chance to thrive in a dynamic environment, working hand in hand with talented colleagues. In short, you bring the talent and we provide the environment, tools and resources for you to build your skillset and accelerate your growth & personal development. In this role, you will: Be the face of QNX, acting as a liaison between customers and QNX R&D, Engineering Services, and Product Management teams Provide technical expertise and knowledge of QNX solutions to customers and prospects in both a pre-sale and post-sale capacity Support wider sales team in a technical and consultative manner including analyzing customer design requirements, offering feasibility/ scope assessments to customer requests, and other activities as required Manage the customer's technical requirements (through various support and engineering departments) from the development phase to the commercial release Build and maintain positive customer (technical staff) relations to encourage new development projects and appropriate upgrades Deliver pre-sales software development work (demos, benchmarking, high-level customer design assistance, initial environment set-up, on occasion may be asked to participate in select development relating to customer-specific needs, etc.) Prepare and present technical material to customers either on-site or virtual, and represent QNX at regional trade shows, speaking engagements, webinars or in concert with our large customers Develop, and maintain a technical knowledge base of competitive intelligence. Provide recommendations to Marketing and Sales on technical requirements to constantly improve and enhance customer experience Travel. Some travel to customer sites is expected (25-30%). You will have: Experience in interfacing between customers and engineering in both a commercial (sales) and technical capacity. Working experience in software sales, ideally in the embedded industries. Demonstrated software development, design and architecture experience with a focus on embedded system development, real-time programming, or similar low-level programming with C, Assembly, or C++ Experience working in Linux development environments (QNX experience would be an asset but not essential). Industrial, Robotics or Medical segment vertical market experience Broad general knowledge of the high-tech and the embedded industry Thorough knowledge and ongoing awareness of current market concepts and practices General and strategic business management, creative and visionary planning, analysis and decision-making, effective leadership, communications and customer relations skills Strong and influential interpersonal and relationship-building skills Excellent communication skills with the ability to translate complex technical concepts into clear business value. Strong problem‑solving skills and the ability to remain calm and effective in high‑pressure customer situations. Bachelor's Degree in Computer Science, El
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