Director - Talent Insights

Responsibilities

• HR Automation & Digital Solutions (Primary Focus)
• Lead end‑to‑end HR automation initiatives across core HR operations including onboarding, joiner‑mover‑leaver (JML), payroll inputs, compliance, benefits administration, employee queries and reporting.
• Design and build apps, workflows and automations using Power Apps, Power Automate (cloud & desktop), Python and SQL .
• Drive process mining and process re‑engineering to identify automation potential, eliminate inefficiencies and standardise HR processes.
• Develop AI‑enabled solutions such as HR chatbots, GenAI copilots, automated document generation, and intelligent reporting .
• Track and deliver measurable outcomes (hours saved, error reduction, compliance improvement, cycle time reduction).
• HR Technology Ownership
• Own and evolve the HR tech landscape including HRMS (Workday or equivalent), ATS, payroll systems and integrations .
• Lead enhancements, integrations and automation layers around HR systems to improve usability and reduce manual dependencies.
• Act as the bridge between HR, IT, and vendors to ensure scalable and compliant solutions.
• Data & Reporting Enablement
• Enable automated, self‑service and AI‑driven reporting for HR and business leaders.
• Use data (via SQL / Python / Power BI) primarily to support automation, monitoring, exception handling and governance , rather than standalone analytics.
• Ensure data quality, controls and governance across automated HR processes.
• Stakeholder & Change Leadership
• Partner with HR leaders to translate HR processes and pain points into automation roadmaps .
• Lead change management, documentation, training and adoption for new digital solutions.
• Act as the internal SME for HR automation, HR tech and AI use‑cases .
• Required Skills & Competencies
• Core Technical Skills (Must‑Have)
• Power Platform: Power Apps, Power Automate (Cloud & Desktop), connectors
• Python: Automation scripts, system integration, data processing
• SQL: Data extraction, transformation, validation, reconciliation
• Process Mining / Process Mapping: Identifying automation opportunities
• AI & GenAI: HR chatbots, copilots, LLM usage, prompt engineering, applied AI use‑cases
• HR Systems: Experience working with HRMS, ATS and payroll platforms (Workday preferred)

Requirements

• Power BI / dashboarding for operational and automated reporting
• Advanced Excel / Power Query
• Exposure to low‑code + pro‑code hybrid solutions
• HR & Professional Competencies
• Strong HR domain understanding - HR operations, employee lifecycle, compliance and policies
• Ability to convert HR

Additional Information

About WPP Media WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Job Description: Lead - HR Automation, HR Technology & Digital Transformation Job Title: Lead - HR Technology Experience: 8 to 10 years Location: Mumbai Function: People Reporting to: Head - Talent Operations & Technology Role Overview This role leads the HR Automation and HR Technology charter with a strong focus on digitising, simplifying and automating HR operations at scale . The role is responsible for designing and building low‑code / pro‑code automation solutions, AI‑led enablement, and system integrations that reduce manual effort, improve compliance, and enhance employee experience. The role requires a strong HR domain understanding , combined with hands‑on capability in Power Platform, Python, SQL and AI , to translate HR processes into scalable digital solutions.

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