IT Engineer
External
Fluidstack · Austin, TXPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
As an IT Engineer you will be working across identity, devices, SaaS platforms, and supporting end users. You should be organized, collaborative, and eager to learn while working within established systems and processes. Provide reliable, hands-on IT support for our in office and remote employees by efficiently resolving Help Desk tickets while delivering excellent customer service. Support Fluidstack's MDM fleet comprising macOS, iOS, and Windows devices. Provide in office support by troubleshooting basic network issues and our A/V systems. Help manage and optimize Okta and our core SaaS tooling by administering and improving integrations and role-based access controls. Support daily procurement and asset management operations by coordinating hardware purchasing and tracking while maintaining accurate asset inventory and device assignments throughout their lifecycle (purchase to decommission). Help maintain clear, organized, and accessible IT documentation by creating easy-to-understand technical documentation for both technical and non-technical audiences. Contribute to IT initiatives by supporting project execution, managing priorities, and ensuring clear communication with stakeholders through regular updates. Help maintain a secure environment by supporting basic security hygiene to include access reviews and basic identity security tasks. Support onboarding and offboarding of Fluidstack employees and contractors. Support the IT team by creating simple, reliable automations that reduce manual work and improve operational efficiency.
Requirements
- Practical experience administering Okta, including users, groups, and basic app integrations (OIE a plus).
- Strong knowledge of Google Workspace, with some exposure to Office 365.
- Hands-on MDM experience with macOS and Windows, ideally with Iru (formerly Kandji).
- Ability to support macOS, iOS, and Windows devices.
- Familiarity with Atlassian tools (Jira, Confluence) for documentation and project management.
- Experience participating in procurement and asset management processes.
- Clear, concise technical writing skills for documentation and knowledge base content.
- Excellent communication and customer service abilities.
- Basic understanding of security principles and best practices.
- Experience with no‑code/low‑code automation tools (Okta Workflows, n8n, Zapier, Workato, Tray.io).
- Scripting familiarity with common languages (Bash, PowerShell, Python).
- Exposure to security and compliance frameworks (SOC 2, ISO 27001, NIST, CIS, FedRAMP).
- Experience with AI tools, agents, MCPs, automations, and prompting. Fluidstack standardizes on Anthropic Claude and has OpenAI ChatGPT.
- HRIS integration experience with systems like Deel, Rippling, BambooHR, or Workday.
- Understanding of API integrations and webhooks, and how to use them effectively.
- Salary & Benefits
- Competitive total compensation package (salary + equity).
- Retirement or pension plan, in line with local norms.
- Health, dental, and vision insurance.
- Generous PTO policy, in line with local norms.
- We are committed to pay equity and transparency.
- You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and
Benefits
Additional Information
About Fluidstack We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI will be the biggest lever for human choice we've ever built - but only if models are aligned with what humanity actually wants. There are groups building AI who don't share these goals. Whoever deploys frontier compute infrastructure fastest will decide whether AI expands human freedom or shrinks it. We're singularly focused on delivering 10 to 100s of GWs of compute faster than anyone else, rethinking every layer of the stack. We acquire power, design and build data centers, and operate them - with teams spanning hardware and software. Speed and scale are our key differentiators. Come be a part of building civilization-scale infrastructure for AI. We hire people who care deeply about this problem space. If that is you, please apply!
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at fluidstack? Share your experience