Team Lead - Patient Transport & Linen - Full Time

About the role

Here at Elliot Hospital, we provide the highest quality of healthcare, a commitment we've made to our patients for over 125 years. In Patient Transport, we offer the best care and service to our patients while transitioning them throughout the hospital. Linen, we offer the best support to our colleagues throughout the health system. As the Team Lead to Transport and Linen Services, this position will monitor and report to the department manager on the daily operations of the following areas: Patient Transportation, Courier services, Linen Services, furniture moves which includes the co-ordination of staff, vehicles or outside vendors, delivery and pickup of linen and specialty items to facility wide areas.

Responsibilities

• Transport
• Monitors daily operations of Patient Transportation, Courier services and move requests provided at Elliot Hospital.
• Coordinates the daily assignment schedules for Patient Transportation, Courier and moves, transportation needs for first and second shift, weekends, and holidays. Review with Manager to adjust schedule based on workload, staffing, census, weather, and other variables.
• Reviews with manager and dispatches all incoming requests for moves and Courier services while determining priorities and staffing assignments.
• Monitors status and maximizes availability of department vehicles. Ensures repairs and regular maintenance are tracked; down time and service impact is minimized.
• Monitors and deploys Patient Transport equipment and completes tracking and documentation for preventative maintenance and repair activities.
• Works with department manager in conducting departmental training, orientation, and in services. Completes associated documentation. Assists in developing pertinent training and orientation programs as needed.
• Assists Manager in hiring, performance appraisals, payroll functions and employee relations as needed.
• Reviews and maintains department training manual which includes policies and procedures.
• Maintains a high level of staff morale and productivity.
• Trains temporary help, relief, new hires and incumbent staff on existing or updated processes and procedures as directed.
• Assists Manager with departmental goals including but not limited to team building, quality-oriented service improvements and general staff moral improvements.
• Maintains good working relationships with staff, user departments and peers. Maintains positive teamwork and working relationships with employees and clients.
• Performs all duties and responsibilities listed in the Patient Transporter and Courier job descriptions as needed.
• Ensures confidentiality of employee, physician and legal matters; respects and maintains patient rights and confidentiality at all times.
• Utilizes complete knowledge of portable oxygen usage and safety for transport of patients.
• Linen
• Monitors daily linen workflow to meet established schedules for soiled linen pickup and clean linen restocking and adjusts to meet change in usage or demands.
• Prioritizes and communicates workloads for all shifts including daytime, evening and weekend shifts.
• Maintains linen usage and tracking logs and other departmental records as directed. Records daily receipt and issue transactions to maintain perpetual inventory balances. Performs periodic inventory of linen off-site warehouse and maintains condition of stock.
• Responds to linen requests and maintains department protocol. Delivers linens and linen items to facility-wide areas within established linen exchange cart system. Records linen weights delivered to facility-wide areas and soiled linen weights for pick-up by contract laundry service.
• Sorts, inspects and folds linens and specialty linen items received daily from the hospitals contracted laundry service. Restocks linen exchange carts and assigned linen storage areas. Marks new linens and linen items for identification.
• Ensures vehicle documents are up to date, i.e. safety inspection, emissions, no-fault, registration, insurance, etc.
• Tracks and gathers appropriate linen statistics monthly to determine service and efficiencies. This would include pounds per patient day by unit, misuse of linen reports and other related statistics.
• Assist manager in maintaining linen inventory budget by monitoring linen usage while tracking budgetary targets and staying within those targets. Input scrubs to maintain necessary par levels in

Benefits

Additional Information

Come work at the best place to give and receive care! Job Description: ***Eligible for a $3,000.00 sign on bonus*** ***Updated and Improved Job Qualifications June 2026***

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Company Intel

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