Front Office Agent - Aethos Milan

About the role

Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just " having a job". Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and well-being, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That's why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story. Step into the world of hospitality and become the welcoming face of our establishment as a Front Office Agent! If you've ever dreamed of being the first point of contact for our guests, if you've imagined yourself as the ambassador of our hotel's hospitality, then this role is your opportunity to shine. Picture yourself as the friendly smile that greets guests upon arrival, the helpful hand that assists with check-in and check-out, and the knowledgeable guide who ensures that every guest's stay is seamless and memorable.

Requirements

• A passion for hospitality that shines through in everything you do.
• Excellent interpersonal skills, with the ability to engage guests and make them feel welcome and valued.
• Strong organizational skills, allowing you to multitask and prioritize effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, allowing you to convey information clearly and effectively to guests and colleagues.
• An unwavering dedication to providing exceptional service, with a commitment to going above and beyond to ensure that every guest's needs are met and exceeded.
• Oh, and did we mention a sense of professionalism? Because in our front office, professionalism is not just a requirement-it's a way of life.
• Italian and english is a must
• Preferably based in Milan Area (accomodation is not provided)

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