Field Account Manager

About the role

Accelerate your career at Solera. You'll find great people, a culture of collaboration, a competitive benefits package, and the opportunity to grow as far as your talents and ambition will take you. With over 235,000 partners and customers in more than 90 countries, you'll be at the forefront of the future of vehicle lifecycle management. We strive to transform every touchpoint of the vehicle lifecycle into a connected digital experience. Challenges inspire us, and failure motivates us. We're hungry to improve the world around us continuously and you'll join a team of disruptive innovators who are dedicated to building the future of Solera. Our teams exceed expectations by being themselves - entrepreneurial and uncommon. With our acquisition of DealerSocket and Omnitracs, Solera is well positioned to continue enhancing our end-to-end vehicle lifecycle solutions for customers and bridging the gap between vehicle and driver performance on a global scale. Help us transform industries and learn more about us at solera.com. Solera Titling seeks a dynamic Field Account Manager passionate about the automotive industry to develop and strengthen relationships with dealerships across South Carolina. This field-based role promotes and supports Solera Titling's vehicle registration and titling solutions suite. The ideal candidate will drive incremental revenue growth within existing accounts coupled with onboarding, training and supporting new sales. The Field Account Manager will be expected to spend approximately 60-75% of their time traveling within the assigned territory, meeting directly with customers to understand their needs, presenting solutions, and build long-term partnerships.

Responsibilities

• Guarantee high-quality technical support services - deployment, installation, and utilization of our products.
• Master our software functions - identify and resolve customer issues, build strong relationships.
• Enable customers to meet their utilization targets, by resolving any technical issues and integrating the program into their workflow.
• Deliver impeccable customer service.
• Establish professional rapport while managing diverse client requirements.
• Determine a customer's ability to deploy and set utilization objectives for our products.
• Keep all client contacts informed about product developments and DMV rule changes.
• Create and maintain user guides, provide onsite and remote training to clients.
• Support sales initiatives with area sales directors.
• Travel to accounts within Pennsylvania including overnight stays and air travel as required.

Requirements

• Bachelor's Degree in a relevant field preferred; work experience may substitute.
• 2+ years in the Auto Dealer industry preferred.
• Prior account manager experience in the automotive retail industry is a plus.
• Self-starter with a positive attitude, capable of independent thinking.
• Ability to work proficiently with a team or independently.
• Flexibility to adapt to client-driven schedules.
• Home-office based role, with 75% daily travel.
• Experience managing, deploying, and supporting PC and custom software applications in the automotive dealer market highly desirable.
• Key Account management experience a plus.
• Must have PA motor vehicle registration and titling experience and be able to pass a criminal background check.
• EQUAL OPPORTUNITY EMPLOYER

Benefits

Additional Information

Titling Field Account Manager/Virtual South Carolina | Virtual Pennsylvania

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