Customer Success Manager
External
Tractian · Poznań, PolandPrepare for this interview
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Requirements
- Customer-focused and business-oriented mindset, with experience working in client-facing roles.
- 5+ years of experience within manufacturing, industrial, or maintenance environments, with a demonstrated track record of improving operational performance.
- Experience managing projects and coordinating cross-functional teams in a structured environment.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Analytical and problem-solving skills, with a focus on continuous improvement and operational efficiency.
- Bachelor's degree in Engineering or a related technical field, or equivalent professional experience.
- Willingness to travel within the region (and occasionally across Europe, if required) to support customer projects, onboarding, and key milestones.
Benefits
Additional Information
Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.
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