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Restaurant & Outlets Manager

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benchmark logoBenchmark · Hilton Philadelphia At Penns Landing
Full-timeOn-siteToday
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Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: The Hilton Philadelphia at Penn's Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it's the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The Hilton Philadelphia at Penn's Landing's 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views. What you will have an opportunity to do: The Restaurant Manager is responsible for leading the daily food and beverage operations of an assigned dining venue, overseeing all front-of-house operations while partnering closely with the Executive Chef to ensure back-of-house operational excellence. This role is focused on delivering exceptional guest experiences through quality products, outstanding service execution, and consistent adherence to resort and brand standards. The Restaurant Manager partners with the Director of Food & Beverage on strategic planning, innovative food and beverage offerings, departmental initiatives, long-term business objectives, and profit and loss management. This role supports the development and implementation of departmental strategies while ensuring service standards and brand initiatives are consistently executed. ESSENTIAL FUNCTIONS & RESPONSIBILITIES (but not limited to) Provide leadership and support for all outlets working directly with Managers and Supervisors. Assists with the activities of the F&B Department to maintain and improve productivity, food quality, service, creativity and merchandising to increase volume, sales, and profit. Enforces policies with management and schedules for the operation of all restaurants and bars to achieve a productive and profitable result. Achieve predetermined profit and productivity objectives and desired standards in food, service, sanitation, creativity, and merchandising and promotion ideas. Coordinate testing and experimental projects to upgrade products and procedures. Reviews and evaluates daily the guest satisfaction and experience. Review prices, sources of supply, food and beverage sales trends and inventories. Monitors and controls food, beverage labor and other related costs. Establish purchasing and receiving procedures in conjunction with the Purchasing Department. Responsible for upholding of food & beverage concepts. Additional duties include but are not limited to: Assist in development of yearly budget Develop monthly and weekly forecast Monitor payroll of department Lead daily staff stand up meetings Attend the bi-weekly management meeting Develop and revise SOPs for the department, as needed Ensure all training and certifications are up to date POSITION REQUIREMENTS Must possess 3+ years management experience in the food and beverage division of hotel and/or resort. 3+ years of experience hiring and developing talent. Excellent communication skills with fluency in English required. Previous union experience a plus. Must possess a High School Diploma or equivalent, some college preferred. Must be proficient in POS systems, Inventory Management Systems and Microsoft Office. MANAGERIAL WORK ACTIVITIES Ensure property policies are administered fairly and consistently; disciplinary procedures and documentation are completed according to compa


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