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Maison Manager (m/w/d)

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LVMH Parfums & Kosmetik GmbH logoLvmh Parfums & Kosmetik · Berlin, Germany
Full-timeOn-site6mo ago
CRMLeadership
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About the role

In 1947, Christian Dior revolutionized women's fashion with the composition of Miss Dior and his New Look silhouette. In the years to come, which made him the greatest fashion designer on the planet, the magic of his creations opened a new chapter in the history of the luxury world. Every day we reinvent the Dior style and its irresistible and complete beauty. We revolutionize the standards of style and luxury through perfumeand combine tradition with bold make-up and innovative care. Our common mission gives our employees the opportunity to develop new skills, master spectacular challenges and reveal their talent. To go further, with Dior. We are looking for a: MAISON MANAGER (M/F/D) permanent contract and full-time at our exclusive Counter in KaDeWe Berlin WHAT TO EXPECT: Independent management of the counter & leadership, motivation and development of the team according to retail KPIs and sales targets, including personnel deployment planning Professional, individual and unique customer advice according to DIOR guidelines Building and developing a strong and exclusive customer base Expanding our CRM database and carrying out and monitoring clientelling and CRM activities Ensuring an excellent level of service due to your customer-oriented mindset. Be a role model for your team! Regular performance reporting, competitor and trend observations Stockroom management and assortment coordination with the back office team WHAT MAKES YOU A MAISON MANAGER Commercial training in retail or a comparable qualification with a retail background Several years of professional experience in premium/luxury retail Several years of experience in leading a high-performance store team Extensive experience in developing a strong CRM network In-depth understanding of the cosmetics, fashion and luxury market Fluent English skills are mandatory, German B1/B2 Level - French, Russian, Mandarin or Arabic skills on advantage Analytical thinking and a skilled handling of key figures for deriving measures Open, self-confident personality with sales and communication skills Empathetic and practice-oriented leadership style WHAT WE OFFER: Working in the world's largest luxury group, for a three-axis brand with heart and passion 30 days annual leave (full-time), holiday/Christmas bonus, bonuses, company pension scheme, vwl & more Urban Sports - Discover indoor, outdoor and online sports and wellness offers as well as other employee offers via the "corporate benefits" portal Training in our professional, hybrid training concept - 100% made in DIOR Individual training paths from entry to professionalization to team leadership Specialist specialization through our DIOR training team in fragrance, make-up or care Attractive development opportunities at DIOR and our LVMH sister brands An annual contingent of free and discounted DIOR products Experience the unique DIOR spirit at our annual conferences SO, HOW FAR WILL YOU TAKE DIOR? Apply today - quickly and easily - via our online portal.


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Maison Manager (m/w/d) at Lvmh Parfums & Kosmetik