Administrative Specialist I - Rehabilitation Casework Technician

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work This Rehabilitation Casework Technician position is located in the Albemarle VR/IL Unit Office in Stanly County. The primary purpose of this position is to provide administrative and casework support to the assigned Rehabilitation Counselors delivering services to individuals receiving Independent Living Services through the Albemarle VR/IL Unit. This position will work in collaboration with the Vocational Rehabilitation and Independent Living Counselors to assist eligible individuals with significant disabilities to live independently with their families, in their homes, and communities and achieve their identified goals. Job responsibilities include the following: - Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and required services - Assisting with developing written plans of services in conjunction with the consumer, parent and/ or guardian - Conducting in-person home visits with consumers for the purpose of assessment and service provision - Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system - Preparing documents, filing, scheduling, inputting casework data, including invoices, billing documents, and correspondence to support consumer services - Working with community employers/partners to assist in helping consumers live independently in their communities and/or obtain assistance with appropriate jobs leading to successful employment outcomes Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $39,244.00 - $68,679.00 Recruitment Range: $39,244.00 - $49,000.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Knowledge of and/or experience working with people with disabilities Demonstrated experience performing routine administrative and office support functions Experience providing effective front-line service to the public, including responding to inquiries, resolving concerns, and maintaining professionalism in a fast paced setting Ability to be flexible, detail-oriented and organized with multiple priority assignments The Posting Will Close At 11:59 P.M. The Night Before The End Date This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Albemarle, NC About Division of Employment and Independence for People with Disabilities (EIPD): The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU. Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits. Supplemental Contact Information: The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ . DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor's Executive Order 303, our agency supports second-cha

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Additional Information

Agency Dept of Health and Human Services Division EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD Job Classification Title Administrative Specialist I (S) Position Number 60055321 Grade NC08

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