Senior Manager, Privacy & Security Regulatory Engagement

Responsibilities

• Team Leadership & Operations:
• Lead, coach, and develop a team of LRAs who support EEOs in delivering consistent, high‑quality deliverables across assigned areas.
• Allocate and prioritize work across the analyst team based on market complexity, volume, and key regulatory and business cycles.
• Oversee onboarding, training, and ongoing skills development for the analyst team, with emphasis on regulatory interpretation, analysis, and documentation quality.
• Establish and maintain standard operating procedures (SOPs), templates, and playbooks for analyst activities to support consistent execution across EEO teams.
• Provide ongoing coaching, feedback, and performance input; support career pathing into EEO or other EPSRM roles as appropriate.
• Governance & EEO Support:
• Support EEOs in tracking obligations, risks, and decisions related to privacy, security, AI governance, and business continuity across assigned EEO Teams.
• Coordinate preparation of "Executive‑ready" briefing materials, dashboards, and summaries for EEOs and EPSRM leadership.
• Help maintain trusted relationships with internal stakeholders by ensuring analyst outputs (trackers, summaries, evidence packets) are timely, accurate, and aligned to EEO expectations.
• Contract Requirements & Assurance:
• Maintain centralized, analyst‑managed requirement and deliverable inventories that map contractual, regulatory, and policy obligations to owners, timelines, and evidence.
• Oversee analyst work to interpret and document privacy, security, AI governance, and business continuity obligations from contracts, RFPs, and laws/regulations (e.g., HIPAA, CMS/MARS‑E/ARC‑AMPE, NCQA, state Medicaid/Exchange).
• Ensure that analysis packages supporting are complete, well‑organized, and ready for delivery prior to deadlines.
• Support monitoring of legal and regulatory changes and coordinate analyst work to capture impacts in requirement registers, trackers, and process documentation for use by EEOs.
• Risk Advisory & Compliance Support:
• Direct analyst activities to identify and document privacy, security, AI governance, and operational resilience requirements, and to prepare supporting analysis for EEO and EPSRM risk discussions.
• Coordinate with EEOs and other EPSRM teams to track remediation actions and ensure analyst deliverables reflect current risk status and mitigation plans.
• Deliverable Execution & Evidence Management:
• Oversee analyst support of key EPSRM engagement deliverables, including System Security & Privacy Plans (SSPPs), business continuity plans, incident response attestations, vendor security attestations, and related documentation.
• Ensure documentation repositories are maintained in a state of audit readiness and are aligned to current policy and control expectations.
• Readiness Reviews, RFPs & Audits Support:
• Coordinate analyst support for new market entries, procurements, renewals, RFP responses, and readiness reviews under the guidance of EEOs and EPSRM leadership.
• Ensure analyst team contributions to regulator and client requests are timely, accurate, and aligned with approved EPSRM content and positions.
• Incident, Vendor & Continuity Readiness Support:
• Oversee analyst tasks related to EPSRM & EEO support activities, ensuring alignment to EPSRM expectations.
• Coordinate analyst participation in relevant privacy, security, AI governance and continuity activities.
• Continuous Improvement & Reporting:
• Drive continuous improvement in analyst methods, reporting, skills set and tooling to increase efficiency, quality, and consistency of EPSRM engagement activities.
• Support EPSRM's multi‑year plan and portfolio reporti

Benefits

Additional Information

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: This Senior Manager, Privacy & Security Lead Regulatory Analyst Team role leads and manages a team responsible for responsible for supporting Enterprise Privacy & Security Risk Management (EPSRM) and other teams across Centene by translating complex regulatory, legislative, and contractual requirements into actionable, risk-informed analysis and advisory-ready outputs, among other duties. The focus is on ensuring that privacy, security, AI, and operational resilience requirements are effectively understood, communicated, and operationalized across the organization. The Senior Manager partners closely with and supports both Market Enterprise Engagement Officers (EEOs) and Shared Services EEOs and key enterprise stakeholders to drive contract analysis, readiness reviews, RFP support, legislative analysis, impact analysis, and continuous improvement, among other duties. The position ensures the analyst team's work is aligned with EPSRM goals and supports accountability to the Market and Shared Services EEOs.

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