MN IO Coordinator

About the role

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security. Your contribution at AIG: You are respected for your expertise and/or ability to analyze and run the procees to issue/renew policies from a variety of products and clients, helping the team to accomplish the KPIs and ultimately, by taking ownership to take MN to the next level. Key Accountabilities: The position will be responsible for analyzing information from network to issue policies, endorsements, certificates as needed. Also, to request clients/brokers information to proceed with issuance of documents and comply with local regulations for Anti-Money laundering laws. Responsible for developing relationships with brokers assigned and being the link between the external client and internal areas as needed. Contribute to growth of area by analyzing/negotiation increase of handling fees based on history of claims, level of support required, etc.

Requirements

• Bilingual (fluent in English at a Business Level is a must) third language is desirable, not mandatory
• Desirable Minimum 3 years work experience in Insurance, Financial Services or Client Servicing (broker or company background).
• Bachelor's degree in international business or related financial field
• Goal oriented Mindset. Open to always learn new skills and abilities: continuous learning attitude.
• Strong sense of ownership and accountability.
• Strong written & verbal communication and interpersonal skills
• Collaborative & Capable to adapt to a changing environment.
• Ability to handle multiple priorities and meet tight deadlines / SLAs
• Commercial acumen with negotiation skills
• Computer literacy required: IT packages, MS Outlook, Excel, Word
• Must demonstrate a high level of proficiency in the following skills:
• Analytical
• Customer service
• Negotiation Capabilities
• Technical Skills/ Experience:
• Experience communicating directly with external parties, including large and/or multinational corporations
• Insurance experience in a client & broker facing role (broker or company background)
• IT packages: MS Outlook, Excel and Word.
• We are an equal opportunity employer
• At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
• Enjoy benefits that take care of what matters
• Reimagining insurance to make a bigger difference to the world
• Welcome to a culture of inclusion
• We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals

Benefits

Additional Information

Multinational IO Coordinator

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