Executive Assistant

About the role

Harper is founder-led and operationally intense. The founders are in the details - submissions, strategy, hiring, partnerships - from 5 AM on. That intensity is how we grew 100x in a year. But every hour a founder spends rescheduling a doctor's appointment, chasing a flight for visiting family, fielding a vendor, or rebuilding a calendar that just blew up is an hour they're not building the company. This role wins those hours back. The right person in this seat doesn't just absorb the logistics - they give the founders back the one thing they can't make more of, and the company moves faster because of it. It's a blended seat. Half is executive support to two founders; half is running the workplace they operate out of. The administrative and operational work is the job - done brilliantly - not a stepping stone to something "more strategic." This is not a chief-of-staff or strategy role in disguise. If you want it to become one, this isn't the seat. On the executive side, you're the operational right hand to both founders: their calendars, their travel, and the thousand small things that make their days work - responsive before the day starts, anticipatory all the way through. On the workplace side, you own the 425 Market office end to end: the vendors, the guests, the building logistics. When the office works, it's because you made it work.

Responsibilities

• Be the early signal. The day takes shape between 5 and 6 AM. You don't have to be online 24/7, but you have the day set and ready before it starts, and you adjust on the fly when it changes.
• Run travel and personal logistics. Doctor's appointments, family coordination, flights and hotels for visiting family, the niece's bachelorette the principal shouldn't have to track. Personal and professional, handled with the same care.
• Run the office day-to-day. Own the 425 Market workplace: keep it stocked, functional, and welcoming; manage the caterer and snack vendor; own the third-party relationships that keep the place running.
• Own the front door and guest experience. Greet candidates, guests, and capital-firm visitors; handle building access and security registration; file building tickets so problems get fixed before anyone notices.
• Keep recruiting coordination moving. Reschedules, no-shows, interviewer feedback, candidate logistics - a high-volume hiring machine kept moving without friction.
• Keep the housing program from breaking. We house relocated employees in company units. You're not running it full-time, but you watch transitions so a move-in or a lease never becomes an emergency.
• What this actually looks like (real examples):
• It's 5:40 AM. A founder's first three meetings just collided with a flight delay for visiting family. You've already re-sequenced the morning and sent the plan before they ask.
• A capital-firm partner is downstairs for a 7 AM, the caterer is running late, and a conference room isn't set. You've got the guest badged and seated, the food rerouted, and the room handled - before the meeting starts.
• We work out of iMessage, not a ticketing system. You don't wish for Jira. You decide how the group chats get organized and make iMessage work.

Requirements

• An experienced EA, office manager, or admin who takes real pride in the craft - energized by walking into a messy closet (or a chaotic office) and making it perfect, not embarrassed to be the one doing it.
• You've run an office before - vendors, guests, the physical space - and you treat it as your product, not a chore.
• You've supported a chaotic, high-velocity executive, ideally in finance (hedge fund, PE, a trading desk), where the calendar never stops and the bond with your principal is tight.
• You make mistakes, learn from them once, and keep moving - no freezing, no spiraling, no going quiet under pressure.
• You run toward problems: when something breaks, you fix it first and report after.
• A relentless prioritizer - a vendor flake, a candidate reschedule, a founder's flight, and a guest in the lobby all at once, and you know exactly wha

Benefits

Additional Information

Executive Assistant Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance - we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed - on-site, in person, long days, very high standards. Almost no one joins Harper for insurance ; they join to build the company that replaces how it works.

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