Director, Sales and Services Enablement

About the role

The Director of Sales and Services Enablement will play a critical role in advancing Gartner's commercial success by equipping sales and services teams to confidently engage senior executives with clear, compelling, and insight‑led conversations. Reporting to the Vice President of Sales and Services Enablement, this is a strategic and hands-on role responsible for shaping how Gartner's value is articulated in the field-through messaging and enablement content and tools that directly support revenue growth. This leader will partner closely with Sales and Services, Product, Marketing, and Research to translate Gartner's insights into practical, prospect and client‑ready narratives and tools that help Sales and Services influence C‑suite decision‑makers and win and retain complex enterprise deals.

Responsibilities

• Alongside the practice lead, assist in owning the development of prospect and client-facing sales and services messaging to help clearly articulate Gartner's value to senior executive audiences
• Translate Gartner research and product insights into actionable sales and services narratives, calls to action, and probing questions used in live prospect and client conversations
• Build and scale presentations and enablement tools that support enterprise sales and services motions and strategic priorities
• Partner with Sales and Services practice lead to identify enablement needs tied to commercial performance and pipeline outcomes
• Collaborate with Product, Research, and Marketing teams to ensure messaging is aligned to Gartner's go‑to‑market strategy
• Lead enablement sessions to drive adoption and consistent use of core messaging
• Gather feedback from the field to continuously refine sales and services content and improve seller effectiveness
• Define, track, and report enablement KPIs such as content adoption, engagement, and impact on commercial outcomes
• Drive enablement initiatives end‑to‑end with strong ownership of priorities, timelines, quality, and measurable results

Requirements

• Exceptional executive communication skills, with the ability to influence how sellers engage C‑suite buyers
• Demonstrated expertise in simplifying complex ideas into clear, persuasive sales language
• A strong point of view on sales storytelling, grounded in data, market insights, and customer context
• Proven ability to operate as a strategic partner to Sales/Services, Product, Marketing, and Research teams
• Strong project management skills with a focus on outcomes, not activity
• Comfort using data and feedback to continuously improve sales effectiveness
• 7+ years of experience in sales enablement, sales, product marketing, or a related commercial role
• 2+ years of experience creating high‑impact sales content and supporting enablement at scale
• Prior experience as a sales professional strongly preferred, especially selling to senior executive audiences
• Experience working within enterprise B2B sales organizations and complex sales environments
• Track record of leading cross‑functional initiatives with measurable business impact
• Bachelor's degree required
• What you will get:
• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities
• #GSSO
• #LI-KP2
• #LI-Hybrid
• Who are we?
• At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
• Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
• What makes Gartner a great place to work?
• Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
• We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
• Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
• We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
• Gartner is the world autho

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