SAP Senior Manager - Deposits

About the role

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig. Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers. Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank. Home Trust: Home Trust Company has developed a track record of success as Canada's leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people. Join Home Trust as a SAP Senior Manager - Deposits , reporting to the Director, SAP Business Services , and be part of our talented and growing team! The SAP Senior Manager is responsible for the performance and development of the SAP deposit team. The role is responsible for determining SAP design and configuration solutions that translate business needs into development requirements. This individual will be responsible for requirements planning and management; elicit, analyze and validate requirements for new or existing processes, policies, and information systems. The SAP senior manager will act as a subject matter expert on SAP Banking system and be the key advisor to business leads, IT leadership & PMO teams on all SAP Deposits related initiatives The SAP senior manager will also support, develop and mentor SAP deposit support team in post-production support, projects and career development. Guidance and Assistance with Technical Teams Collaborate with business analysts, functional consultants, and developers to assess current technical capabilities. Facilitate workshops and meetings to gather business requirements and translate them into technical solutions. Encourage open communication and diverse perspectives to foster innovation and arrive at optimal solutions. Mitigate Downtime and High Priority Issues Implement rigorous quality reviews during design, development, and testing cycles. Ensure adherence to established design, process, and quality standards. Proactively identify risks and develop mitigation strategies to minimize disruptions. Project Status Communication and Escalation Provide regular updates on project progress to the Project Manager or Director of Business Services. Escalate issues promptly to ensure timely resolution and maintain project momentum. Maintain transparency and integrity in all communications. Adherence to Processes and Standards Ensure team members follow the system development life cycle (SDLC), Agile-Scrum principles and project management methodologies. Promote accountability and continuous improvement. Building Strong Partnerships and Influencer Skills Meet regularly with leadership (VPs, directors, managers) to ensure alignment with corporate objectives. Build relationships at all levels, demonstrating empathy, respect, and influencer skills. Foster a collaborative environment that breaks down silos and encourages cross-functional teamwork. Support Annual Planning and Estimation Provide accurate estimates for project timelines and budgets during annual planning. Align project and product management initiatives with both existing and evolving corporate objectives. Technical Training and Knowledge Transfer Offer technical training to junior team members, ensuring knowledge transfer for complex business processes and system configurations. Utilize mentorship and coaching to develop talent and cultivate high performance. Coaching, Mentoring, and Performance Management Develop, coach, and mentor a team of highly functional and technical staff. Provide regular feedback on performance and contributions, both periodically and during formal review periods. Contribute to annual objectives and development goals for team members and the IT Business Services group. Continuous Personal and Team Development Continually enhance your own skills and encourage team members to seek new areas for development. Discuss and implement process improvement

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