Content Production Manager

Responsibilities

• Driving Process Excellence and Innovation
• Partner with department leadership to continuously evolve and refine content production processes
• Create, document, and standardize business workflows and process maps that drive efficiency
• Develop comprehensive business requirements documentation for technology platform teams
• Implement process improvements and measure their impact on key performance indicators
• Design workflow documentation, methods, procedures, and specifications that set industry standards
• Maintaining Quality Standards and Consistency
• Serve as the guardian of our content templates and company style guide
• Ensure consistency and excellence across our entire research content portfolio
• Maintain the highest editorial standards across all content formats
• Design and deliver comprehensive training programs on writing skills, templates, and content management systems
• Create training materials, documentation, and resources that elevate content quality
• Leading Cross-Functional Collaboration
• Work closely with Research, Marketing, Sales, and Product Management teams to ensure seamless project delivery
• Engage confidently with senior stakeholders both internally and externally
• Support successful, on-time delivery of syndicated research and consulting projects
• Create strategic approaches and schedules for special initiatives
• Manage competing priorities while maintaining clear communication on project status, risks, and opportunities
• Managing Operations and Performance
• Oversee the content production pipeline, ensuring timely delivery and quality standards
• Monitor and report on KPIs related to production timeliness, quality, and efficiency
• Ensure delivery of research and consulting projects to time, quality, and cost specifications
• Develop and manage operational budgets, ensuring cost-effective processes
• Create compelling business cases for process improvements and resource investments
• Supporting Team Excellence
• Work with a global content production team spread across multiple time zones
• Conduct onboarding and ongoing training to ensure consistent skill levels
• Foster a culture of collaboration, excellence, and continuous improvement
• Support team development through coaching and performance guidance
• What Success Looks Like
• You'll know you're making an impact when you see:
• Streamlined processes that deliver measurable efficiency gains
• Consistent achievement of 95%+ on-time delivery targets
• Exceptional quality scores and industry-leading editorial standards
• Strong cross-functional partnerships and stakeholder satisfaction
• Improved production workflows and optimized resource utilization
• Budget performance that exceeds expectations
• What You Bring to the Table
• Essential Experience
• 7-10 years in editorial, content production, or publishing operations with strong process focus
• Proven track record in project management and content production process design
• Experience developing and implementing operational standards and quality frameworks
• Hands-on experience with content management systems and analytics tools
• Strong collaboration skills and experience working across multiple departments
• Budget management experience with operational accountability
• Confidence engaging with senior stakeholders and cross-functional teams
• What Would Make You Stand Out
• Experience in technology market intelligence and research methodologies
• Bachelor's degree in English, Journalism, Communications, or related field
• Background in B2B information services with process optimization focus
• Project management certification (preferred)
• Expertise with major style guides - eg Chicago Manual of Style (preferred)
• Knowledge of process improvement methodologies - eg Six Sigma (preferred)
• Previous people management experience (3-5 years managing teams of 5-10 people)
• Ready to Drive Operational Excellence?

Additional Information

Join Informa TechTarget as a Content Production Manager , where you'll be at the forefront of operational excellence and cross-functional collaboration. You'll play a pivotal role in refining our content production processes, maintaining the highest quality standards, and ensuring seamless delivery of world-class technology research across our portfolio.

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