Data Review Specialist

Responsibilities

• In this role, you will:
• Thoroughly examine data and documents submitted by the client and the beneficiary to verify the accuracy, completeness, compliance, and validity of documentation and information, as needed per the application
• Take ownership of identifying errors or inconsistencies and communicate these to the Case Coordinator on a timely basis
• Effectively address issues with documents and data by cleaning up data entries, correcting formatting, and ensuring information accurately corresponds with the correct entry point
• Coordinate with the Support Team, Case Coordinators, and other Case Production Specialists to facilitate a smooth workflow and timely completion of tasks
• Stay updated on product changes, attending company-organized training sessions and workshops to enhance knowledge and ensure a positive client experience
• Other responsibilities include:
• Adhere to internal service level agreements (SLAs) on completing data review
• Follow protocol to maintain the strict security and privacy of our clients' information
• Organize documentation for streamlined review
• Support additional Case Production administrative tasks, as needed

Requirements

• We are looking for Data Review Specialists to support our growing Case Production team. We need passionate professionals who exhibit exceptional attention to detail and can ensure accuracy and completeness of all data and documents.
• You possess strong communication and problem-solving skills to effectively convey our client's needs to the relevant teams within Boundless.
• Come and help us in being the best Client Success organization we can be at Boundless Immigration!
• What You Bring
• At least 1++ years administrative/back office experience. Data entry, intake, validation, or document preparation experience preferred
• Keen attention to detail with a sense of ownership in accuracy and compliance
• Excellent verbal and written communication skills
• Ability to adapt and learn new processes and product quickly
• Proven ability to effectively handle multiple tasks while prioritizing the timely adherence to deadlines
• Experience working with Adobe, GSuite, and MS Suite, a plus

Benefits

Additional Information

About Boundless Immigration We're a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families through their entire immigration journey and their first ten years of life in a new country. Since 2020, Boundless has become the largest player in the family immigration industry, helping tens of thousands of families every year achieve their dreams and becoming the first brand in an industry that has never had one before. In 2023, Boundless entered into employment-based immigration services by acquiring Bridge. With Bridge, Boundless provides a holistic solution to the immigration journey, addressing both corporate immigration strategies and the personal challenges faced by the global workforce and their families. We're backed by influential early-stage venture investors around the country, including Foundry Group (led by Brad Feld), Emerson Collective (Laurene Powell Jobs' foundation), Pioneer Square Labs, Two Sigma Ventures, Trilogy Equity Partners, and Jerry Yang, and are well-capitalized for years of growth.

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