Support Associate - Flagship

About the role

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: The Sales Support Assistant, is responsible for creating/maintaining merchandise organization and administrative day-to-day tasks to support operational excellence and an elevated store environment with the goal of improving the associate and client experience.

Responsibilities

• Processes, tracks, and follows up on special orders and repair requests; communicate status to client advisors.
• Assists with special events / Made to Measure / truck shows; processes and reconciles necessary invoices and client orders.
• Responsible for checking in / receiving new merchandise (includes ticketing, backstock organization) per division requirements.
• Per guidance and direction of Group/Sales Manager or Assistant Sales Manager, place product and merchandise in the specified area of the dept
• Based on changes in business priorities, complete necessary merchandise placements to ensure merchandise standards are followed
• Processes damages, reticketing, mark out of stocks and RTVs.
• Complete markdowns; signs and moves product once marked.
• Demonstrates operational skills by keeping track of daily reports and SPIFF entries, and checking receipts; ensures department and stockroom controls are being executed

Requirements

• Prior retail experience preferred
• High School Diploma or GED preferred
• Strong attention to detail
• Ability to shift focus quickly depending on business objectives
• Demonstrated ability to work autonomously and ability to have flexibility with competing task
• Excellent oral and written communication skills
• Proficiency with MS Office Product Suite preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
• YOUR LIFE AND CAREER AT NEIMAN MARCUS:
• Opportunity to work in a innovative environment with a company experiencing transformational growth
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount
• SALARY AND OTHER BENEFITS:
• Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
• Thank you for your interest with Saks Global. We look forward to reviewing your application.
• Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Benefits

Additional Information

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