Veterinary Client Care Representative
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Requirements
- Experience working within the veterinary industry; customer service background, enrollment in veterinary program, or other animal industry experience accepted as well
- Cultivate a positive atmosphere, demonstrate a friendly and courteous attitude with all coworkers throughout the hospital to maintain a cohesive work team
- Maintain excellent communication skills to ensure professionalism and effectiveness in all interactions with clients and coworkers throughout the hospital
- Must have the ability to multitask, prioritize, and delegate
- Demonstrate proficiency in computer skills
- Must be organized and detail oriented to ensure efficiency and accuracy in all transactions
- Able work in high stress situations and exercise good judgment as needed
- Present a neat, well-groomed appearance
- Schedules
- Option 1
- Sunday 12:00pm - 10:00pm (Front Desk)
- Tuesday 10:00am - 8:00pm, Wednesday 8:00am - 6:00pm, Thursday 10:00am - 8:00pm (back of house phones)
- Option 2
- Tuesday 12:00pm - 10:00pm, Thursday through Saturday 2:00pm - 12:00am (front desk)
- Salary
- $18.00 - $23.00/hour, based on experience
- $2.00/hr weekend differential
Benefits
Additional Information
World Class Medicine. Purpose-Driven Partnership. Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting. At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being. We believe in Truth in Medicine and Trust in Partnerships , ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve. How you'll make a difference Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding Wheat Ridge Animal Hospital services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times. Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with Wheat Ridge Animal Hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example
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