Digital Sales Manager

Benefits

Additional Information

For 45 years, we have been the benchmark for digital innovation in Italy - and today, across Europe as well. More than technology: we are the partner that transforms the way businesses work, grow, and compete. From human resources management to digital payments, from electronic invoicing to customer relationship management, we design tailored solutions that go to the heart of business processes, making them more efficient, faster, and smarter. Our mission is simple yet ambitious: to bring the value of digital transformation to every business , whatever its challenge. We do this by putting the customer at the center of everything - not as a tagline, but as a daily working method. We are looking for a Digital Sales Manager to lead a complex digital sales organization across three interconnected streams: Outbound Campaign-based Sales/inside Sales , Specialist/Collaborative Sales , and Digital Self-service Channels . You will drive performance across telesales campaigns, specialist support to field sales, and online sales channels, ensuring efficiency, conversion, and continuous optimization. In this role, you will combine a strong analytical and data-driven mindset with managerial leadership , overseeing both internal teams and external partners within a highly performance-oriented environment. Your role at a glance: Lead a structured sales organization across multiple locations (Milan, Bologna, Tuscany). Directly manage a layer of team leaders (manager of managers) responsible for operational teams. Drive sales performance through outbound campaigns , managing the full funnel (contacts, conversion, productivity, ROI). Oversee external vendors and telesales providers , ensuring efficiency, quality, and alignment with internal standards. Implement and monitor a data-driven sales model , leveraging KPIs, dashboards, and analytics to optimize performance. Strengthen a collaborative selling model , working closely with other sales channels to increase share of wallet. Develop team capabilities, particularly among junior managers , bringing structure, discipline, and scalable processes. What skills are we looking for? Degree in Business, Economics, Engineering, or equivalent. 8-10 years of experience in sales management roles, preferably within: Digital sales / inside sales / telesales Structured outbound campaign environments B2B contexts with high-volume, fragmented customer bases (SMBs / prosumers) Proven experience as a manager of managers , leading structured teams Strong experience in sales funnel management, campaign performance, and conversion optimization . Advanced analytical capabilities and strong data-driven mindset : ability to define KPIs, analyze performance, identify patterns, and drive continuous improvement. Experience managing external vendors and outsourced sales teams . Exposure to digital/self-service sales channels (e-commerce, online funnels) is a plus. Ability to work across different sales models : efficiency-driven outbound and collaborative selling. Fluent English and Italian. Skills matter - but they're not enough. We look for leaders who embrace challenges as catalysts for growth and who bring our values to life throu gh the way they work: ENTREPRENEURSHIP - the engine behind everything we do. We push to excel, innovate, and raise the bar - for ourselves and for the company. We are proactive, accountable, and customer-obsessed, always ready to challenge the status quo and deliver extraordinary results. INNOVATION - our north star. We navigate a world rich in diverse experiences, knowledge, and perspectives - and we're not afraid to experiment or fail. We build environments where bold ideas thrive. INCLUSION - the foundation of how we relate to one another. Every individual brings a unique story and perspective. We champion a workplace where those differences aren't just accepted - they're valued.

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