Manager, Privacy Program Governance & Operations (4906)

About the role

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Compliance Pay Details: $96,900 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Department Overview As part of Global Compliance, Privacy along with other risk and oversight partners provide objective guidance, independent challenge, and risk-based oversight of TD's compliance with applicable privacy laws, rules, and regulations (LRRs). Privacy plays a key role supporting TD's Regulatory Compliance Management (RCM) Framework which sets out the structures, processes and key control elements through which Risk Owners and Oversight Functions globally are expected to manage and mitigate regulatory compliance risk inherent in their business or corporate segment activities. Privacy's mandate is to promote a culture of privacy compliance through global and jurisdictional policies, standards, and guidelines that: (i) align to regulatory requirements and TD's Enterprise RCM Framework and related Standards; (ii) reinforce enterprise-wide privacy accountability; and (iii) are adaptable to regulatory change and the evolving needs of our businesses. The Privacy Program Governance and Operations team has a global mandate, working in partnership with the jurisdictional Privacy Offices. Job Description Reporting to the Senior Manager, Privacy Program Governance and Operations, this role leads key Privacy Program Governance and Operations activities with an emphasis on Monitoring and Testing and Third-Party Risk Management (TPRM) oversight (e.g., cross-jurisdictional risk assessments and control assessments). Key accountabilities include: Design, lead, and continuously enhance Privacy's Monitoring and Testing activities (e.g., risk-based planning, sampling approaches, execution, reporting, and issue validation), and drive follow-up with accountable Owners to closure. Liaise with Privacy Compliance teams and jurisdictions to facilitate the development of an annual Global Privacy Monitoring Plan as per the Regulatory Compliance Management (RCM) Monitoring and Testing Methodology and obtain executive review and approval. Co-ordinate and execute monitoring activities on behalf of Privacy Compliance teams, including the jurisdictional offices. Support scoping and execution of Compliance-led testing activities with coverage of privacy laws, rules and regulations (LRRs). Act as the primary point of contact for all Monitoring and Testing activities and validate that all findings from the program are recorded in the Issues Management system. Oversee end-to-end execution and continuous improvement of TPRM Privacy Control Assessments (CAs), including defining scope, setting quality standards, and ensuring timely delivery of assessment outcomes and supporting artifacts. Facilitate updates to the CA question set, methodology, and operating procedures; evolve them to reflect emerging regulatory requirements, internal risk appetite, control expectations, and lessons learned from issues, events, and audits. Provide independent challenge and subject matter expertise to business and corporate segments on complex third-party privacy risk scenarios; articulate clear, practical risk-based guidance and escalation recommendations. Support cross-functional and cross-jurisdictional alignment with other Risk Oversight Functions engaged in TPRM to refine Privacy's operating model, clarify roles and accountabilities, and improve end-to-end throughput and controls. Act as a key resource and ambassador for TD's privacy program by building senior stakeholder alignment, influencing outcomes, and enabling consistent, enterprise-wide adoption of privacy controls and processes. Co-ordinate and/or contribute to audits, regulatory exams, and inquiries by gathering evidence, drafting responses, supporting remediation planning, and strengthening preventive controls. Lead and/or support the development, implementation, and maintenance of Privacy governance documentation (e.g., policies, standards, guidelines, procedures) for alignment to TD's Enterprise RCM Framework and related standards. Keep Senior Manager informed and up-to-date about the status / progress of activities/initiatives all relevant and useful information related to day-to-day activities Identify and drive automation and process

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