Community Support Officer (Projects)
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About the role
Do you have a passion for community development and helping people thrive? We're looking for an enthusiastic and proactive Community Support Officer (Projects) to join our Community Wellbeing Team at Forest of Dean District Council. This exciting role will support delivery of the Council's Thriving Communities Priority, helping to improve quality of life across the district through community-led projects, partnerships, and support networks. The role also plays an important part in the Council's safeguarding responsibilities, providing triage and casework support where needed. As a Community Support Officer, you'll: Take a strengths-based and place-based approach to community development. Support and deliver projects linked to Council priorities, including areas such as Financial Inclusion, LIFT (Low Income Family Tracker) projects, and the Forest Food Network. Work collaboratively with colleagues, partners, and community organisations to respond to local needs and develop effective solutions. Support the Council's statutory safeguarding duties through triage, casework, and partnership working. Work closely with the Communications Team to create engaging local messaging and social media content that promotes community initiatives. Monitor progress, maintain accurate records, and provide clear and up-to-date reports on project outcomes. At the Forest of Dean District Council, we're passionate about creating connected, resilient, and thriving communities. You'll be part of a supportive and forward-thinking team that values creativity, partnership working, and making a tangible impact in people's lives. You will need... A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE at Grade C/4 or above, must include Maths and English Confidence in engaging with communities and individuals 2 years' practical experience in a community wellbeing or engagement field of work with a clear understanding of asset-based community development. Knowledge of the local area Experience of working within a multi-agency and fast paced environment Special Conditions... Full UK Driving Licence and access to a vehicle for work purposes. DBS Check What we can do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 30 days after five years of service In addition you will have an extra two volunteering days a year for you to support a charity of your choice Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care Generous contributory local government pension scheme Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements About The Organisation Forest of Dean District Council is dedicated to creating a vibrant and sustainable future for our community. Our priorities are centred on fostering thriving communities by empowering and engaging residents, enhancing infrastructure, promoting community well-being, and ensuring social equity. We are committed to decarbonisation and nature recovery, focusing on renewable energy transitions, energy efficiency, transport transformation, nature recovery, and food resilience. Additionally, we strive to build a sustainable economy through the promotion of a circular economy, robust business support, workforce skill development, sustainable town initiatives, and the preservation of natural capital. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Forest of Dean District Council is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
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