Assistant/Restaurant Manager (New Outlet)

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality.
• Organize and supervise shifts.
• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
• Appraise staff performance and provide feedback/implement training programs to improve productivity/ enhance staff skill sets.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Control operational costs and identify measures to cut waste.
• Ensure that labour expenses are align with budgetary goals.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
• Implement initiatives to improve profitability.
• Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Manage staff scheduling to ensure optimal coverage during peak hours.
• Implement policies and protocols that will maintain future restaurant operations.
• Job Requirements
• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 3 years of relevant experience with at least 1 year in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.
• If you have a passion for F&B, strong leadership skills, and a desire to grow with a fast-expanding brand, we'd love to hear from you.
• ✨ Be part of something exciting. Grow with us. Lead with us. ✨

Additional Information

🌟 We're Opening Soon - Join Us on an Exciting Journey! 🌟 Souper Tang is opening a brand-new outlet in Singapore, and we're looking for passionate, driven individuals to be part of this exciting chapter! If you're ready to grow your career in a dynamic and fast-paced environment, this is your chance to embark on a remarkable journey with us. We are seeking a dynamic and experienced Assistant / Restaurant Manager to lead the day-to-day operations of our restaurant. This role is perfect for someone who thrives on delivering exceptional guest experiences, driving operational excellence, and inspiring a high-performing team.

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