Direct Sales Advisor - Motor Insurance

About the role

Role & Responsibilities Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers Approach customers at our sales sites, attend to customers' requests in line with policies and procedures, striving for first class experience Using simple, clear and concise languages to communicate effectively with customers Actively listen and probe questions to accurately advise customise solutions based on customer's needs and requirements Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to achieve our sale target Effectively handle complaints at the first point of contact, aiming to resolve situations to customers' satisfaction Being customer centric - Gather customers' feedback, ideas and suggestions to bring the team/organisation be closer to our customers Actively participate in process improvement sessions, providing constructive feedback and suggestions Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems Work towards the team's objectives and demonstrate commitment to achieve business targets and personal goals. Perform other duties as assigned by immediate supervisor Requirements? GCE 'O' Level & Above BCP & PGI certification (we welcome applicants without these certifications too!) An appreciation for team-based environment Kindly apply online or send your application to felicialim@talentedge.com.sg EA: 15C7572 ID: R23115267

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Company Intel

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